Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

March 17, 2022

Great app with very good support, shout out to Jeff for his amazing help! The app seems to have met my expectations.

PawPrint | #1 Custom Pet Canvas Art Prints
Canada
6 days using the app
Shop Circle replied March 24, 2022

Jeff is an absolute rockstar! We'll make sure to forward your feedback. :)

Thanks for choosing Bold! Hope you have a wonderful day.

May 5, 2016

I downloaded the app immediately after watching the intro video. My industry is very unique in how we serve our clients and requires a lot of customization. The features in this app will surely allow us to create the customization options that our customers need in order to have a more efficient and even fun ordering experience.

I got this and Customer Pricing, and Loyalty Points! I highly recommend investing in these apps. It'll make your life much easier! The support they offer is second to none as well!

Crimsonmuzikvocalz
United States
6 days using the app
August 25, 2020

Testing out this app - can't fully vouch for the app itself as I am testing it, but Nir's customer service was stupendous! He was able to help me from installing it to setting up my first conditional logic and ensuring it worked how I wanted. Thank you! Can't wait to keep testing it to see if it's what works best for my business!

Make It Dazzle Shop
United States
6 days using the app
December 13, 2022

Let me tell you - the customer service is exceptional! I used other apps that didn't work and then I got here. Customer rep Jeff answered any question I had, and very quickly I should add. I wasn't waiting 5 minutes in between each question for an answer, I got my answers in under 2 minutes and we were on for over an hour. He walked me through an entire product setup and I already have a product set up with less than a few hours invested into this customized! I can tell you compared to a certain other customizer I was using, this should get 6 stars not 5.

Prowear Co
United States
6 days using the app
Edited September 25, 2019

Omg, I just had the best customer support experience ever. Nir was a phenomenal support and helped me so much with organising how my products looked like. I heavily recommend!

I also have had help from Sukh, they were very helpful and I can't say a bad word. Thanks to them my webshop will work just fine!

Sögreni of Copenhagen
Denmark
6 days using the app
Shop Circle replied September 25, 2019

Hi there, thank you so much for sharing your experience with our customer service team! We're so glad to hear you left the experience feeling so good, and that Nir was able to help with getting your products organized using Product Options.

Please let us know if you need any other assistance! :-)

February 11, 2016

Henry from the Team Bold Apps did an amazing job installing the product options to our Shopify Theme. The product integrates seamlessly throughout the site and more importantly the entire platform.

Henry took care of the installation within 15 minutes of granting him access to our store. He also provided us with technical support access.

Much appreciated //Craig

Ea Steel Sales
United States
5 days using the app
May 10, 2015

Easy to install. Makes creating variants a snap.

A Candle Co. / Bell-A-Roma Candles - Scented Soy Candles
United States
5 days using the app
November 4, 2019

I'm in the middle of my trial trying different options. Each time I've had a question, support has been more than helpful. Tonight Chintan assisted me with understanding some of the premium features. Thanks for the assistance. Great info and great prompt service.

Inspiration to Design
United States
5 days using the app
Shop Circle replied November 5, 2019

Thanks so much for the review; we hope that our Product Options app ends up being a great option for your store! Glad to hear that Chintan was able to assist you over chat when it came to understanding some of our premium features.

If you find yourself in a situation where our live chat is offline, feel free to peruse our Help Center - there's tons of great information there as well!

July 30, 2019

such a genius team... lovvvvvvvvve them guys all . although i have not finished my installation yet , but!!!!!! i have felt grand love from each officer like Taylor, Jade,Paul, and Ankur ,and Laurel. those guys all are very awesome !!!! recommend to all of you !!!! bold must be a great company !!! only a good company ...then will have good customers relationship management !!!!!

Best Love Sex Doll - New Eve Official Store
Hong Kong SAR
5 days using the app
Shop Circle replied August 2, 2019

Hi there! Thank you so much for the review. We're always happy to get shout outs like this and everyone on our team was excited to see their names emblazoned on the app store :)

We look forward to hearing from you in the future!

December 23, 2013

Very excellent application, every one needs this in his estore

Artonr
United Arab Emirates
5 days using the app