Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

Edited May 7, 2020

Very helpful and their customer service is top notch. Kudos to their team members Laurel and Priyanka.

Hunting-Bow
Canada
About 8 years using the app
Edited January 8, 2015

Great app with amazing support. Easy to use and fast installation.

Wallboss Wall Stickers | Wall Art Stickers | UK Wall Stickers | Bespoke Design
United Kingdom
About 8 years using the app
May 23, 2014

Great product and customer support! Would definitely recommend and happy to have the app! Thanks!

Tokens & Icons
United States
About 8 years using the app
May 28, 2014

The Product Options App is a huge time saver. It allowed me to apply common options like color to as many products as I wanted in minutes instead of hours.

I love the App and plan on upgrading so I can use more of the features like variable pricing.

Scott

Power Sport Graphics
United States
About 8 years using the app
June 23, 2023

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Fire Department Clothing
United States
About 8 years using the app
Shop Circle replied June 26, 2023

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

All the best,
Customer Success Team I Shop Circle

March 27, 2020

Elite Titles have used this app for many years faultlessly. It is great. We had a little glitch with an option pricing update on the store which Mona fixed within the hour - super service, and at a time when we are all struggling to keep on top of our game. Stay safe.

Elite Titles
United Kingdom
Almost 8 years using the app
November 3, 2017

Really amazing product support. I was impressed all the way from working with James to understand my initial needs to working with the specialized support person on Product Options (Danni). The Bold team went above and beyond my expectations with getting some issues resolved and some custom coding work done. Super impressed with the customer service from Bold!!!!! Thank you!

Thegfb
United States
Almost 8 years using the app
Edited April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Toxic Angelz®
United States
Over 7 years using the app
December 11, 2019

Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.

Vaped Canada
Canada
Over 7 years using the app
Shop Circle replied December 11, 2019

Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-)

We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.

March 17, 2016

This app works great! My business can be very complicated with many options needed and the Bold team helped set it all up so it looks great and functions properly. Recently made my site mobile and needed some help with the mobile options and MC knocked it out in 24 hours! Amazing service. By the way, Quantity Breaks is pretty fantastic as well!

Big Guy Little Guy
United States
Over 7 years using the app