Reviews (2,631)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

August 30, 2017

If I could rate 10 stars I would. MC was the best support rep I've ever spoken to for Shopify support. Super helpful and answered all of my questions!

Mitolife
United States
3 months using the app
November 11, 2013

Excellent way of adding as many options as you like for your store. I used it to create "packs" of greetings cards where the customer can choose 5, 10 or 20 cards from a range.

Awful Cards
United Kingdom
2 months using the app
September 25, 2019

I used the app to show my add-on products as picture swatches. The support team has been very responsive and the installation, along with follow-up questions/issues have been resolved within a day.

Yardity
United States
3 months using the app
Shop Circle replied September 25, 2019

We love hearing that you're using our swatch feature! So glad to hear that the installation and your questions were resolved within a day - we do our best to get things working for our merchants ASAP!

Love that you sell backyard pizza ovens, too! :-)

March 16, 2016

A great team of developers to work with, very professional. This app has made shopify a viable option for my business, thanks guys!

Brandonmerchandise
Australia
3 months using the app
February 27, 2020

Not so experienced with the app. Just asked their chat support for help and I recieved the most amazing support I've ever gotten. 100% worth it! Would recommend!

bunk party
Netherlands
3 months using the app
January 8, 2018

Great app just what i needed for large set of products instead having to do them individually. At first i wasn't able to get them to show due to my page being from a customs builder but Shubneet was brilliant in helping me get it just right no matter how many little requestes i had she got it done! Great app and great support!

At Sports
Australia
3 months using the app
March 10, 2017

I cannot even begin to describe the level of support bold has provided in figuring out glitches and other site related problems. The people over at bold know what they are doing and have bent over backwards to make a solution for me. Thanks everyone! I cannot thank you enough.

Rockstar Leatherworks
United States
3 months using the app
February 14, 2020

I installed the Bold Product Options for my website but I had some problems setting it up. Chatted with Paul from the support team online and he gave me a call and walked me through the process of getting everything up and running in no time. Great product but also great support team. Will be installing this app on my other webstore as well.

Moissy Fine Jewellery
Canada
3 months using the app
June 4, 2019

The most complete app for product options in the Shopify store. I am a shopify expert and I´ve installed it several times. Great app, great support.

theOUTPOST
Spain
3 months using the app
Shop Circle replied June 4, 2019

Hello there. Thank you so much for the review! We're happy to hear our options can help you and your business succeed! If there is anything else we can help you with please contact us through chat or by email, and we'll do whatever we can to help.

August 19, 2020

I had a bit of trouble getting the app to work properly with my theme. But the support team, specifically Shubhneet was very helpful and responsive to make sure the app worked for my needs.

Love, Sugar and Grace
United States
3 months using the app