Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 5, 2020

This app is really great once you get it to do what you want. I would give this app 10 stars if I could get the awesome help that I received from Naman and MC in the middle of the night when you need it the most.

Atlas Vinyl
United States
Over 1 year using the app
August 17, 2017

Support has been stellar! I'll be ecstatic when they add the ability to add a sku to a variant within the app itself but that's the only thing missing. Again, support is super!

Tutu Masters
United States
22 days using the app
May 18, 2018

Super powerful app. Can't imagine doing what we do without it.

Awesome team as well. I think our theme was a more difficult then normal install and we also wanted to do some odd things, and the Bold Team was there to help every step of the way.

They really went above and beyond!

Northwest Diesel
United States
22 days using the app
February 9, 2018

The service I received from Bold was the best I have received from anyone I've worked with since replatforming to Shopify. Cole was amazing, super responsive, helpful, answered all of my questions and did everything quickly and accurrately. Beyond impressed - the app is amazing and will allow us to do so much more with our product. Thanks Cole! Great experience.

Lulu Frost
United States
22 days using the app
June 28, 2017

We use more than one of your products but I'll just talk about product options. We use product options to allow customers to custom order a belt. They can choose to monogram it for a completely custom product. We launched this around father's day and saw a handful of sales from this the first day - contributing to a larger average cart and it paid for itself in the first day!

Daltechforce
United States
22 days using the app
June 20, 2020

Amazing app, amazing very fast and efficient support! I would absolutely recommend these guys! Thank you for all your help!

Rony helped me out when I was stuck - Turns out, I'm an idiot

Hounds of Eden
United Kingdom
22 days using the app
January 16, 2014

Purchased the program, expected it to take three days to have it custom uploaded and it was done in 12 hours!! Thank you!!! It has great features and is an excellent add on to your site for the price point offered. Can't wait to see their future development apps for Shopify!

Senior Home Furnishings
United States
22 days using the app
February 26, 2015

We sell wicker baskets with personalized liners. That is the customer has the option to buy just basket, basket and liner or basket and liner with embroidery on it. You app was exactly what we needed for our store. Now we can define options for our customers and it saves us a lot of redundant work.
I'd give it 5 stars (instead of 4) if images could be changed based on customers option selection.

Super Cool Basket
Canada
Over 1 year using the app
August 4, 2017

Until now its beeing very nice app.

Footbooking
Portugal
22 days using the app
February 6, 2019

Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!

MagneCase
Netherlands
22 days using the app