Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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This particular app (plus a bunch of other by the same people), are THE particular reasons I haven't abandoned the Shopify platform altogether and gone shopping for something else!
Nah! ... but I tell you, Shopify should SERIOUSLY consider going to the piggy with a hammer and buying this guys up. That good are their apps and post-sale service. The functionality and flexibility they add to the more advanced Shopify store is unique in the Shopify app ecosystem. You can shop around for a cheaper alternative (been there, have the T-shirt) but you will fall short on your objectives or obtain just that, a cheaper product.
I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having.
In general I've been able to do everything I want with this app, it's really powerful.
I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.
Great app and very good support. Ahmed help me a lot for the setting up. I like it a lot and I recommand it
Awesome app and services, I could not install it myself and they have done it just the next day, worth the cost.
I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!
Great customer support from Kelsey, she answered all of my questions and was very helpful in the way that she explained everything.
Hello there! Thanks very much for the review; we appreciate it, and are glad to hear that you're enjoying our app and customer service!
Please don't hesitate to reach out if you have any other questions - we'd love to help again.
Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.
Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.
Definitely recommend!! d
This app has allowed us to move past the limitations of not having enough variants to cover our necessary customization options. Very grateful for this app and what it has allowed us to accomplish!
This app has everything I need. It took me a bit to set up because I've made a lot of little changes to my site to get it just the way I like it. This has interfered with a lot of the default functionality of this app. When I contacted BOLD support, Cole responded surprisingly fast and got it working right away. After testing for a few more days, I noticed another interference from my theme and, again, Cole was quick to help get everything working just the way I wanted it. I'll gladly pay for this app for their support alone. Incredible customer service and amazing app!
Great app and awesome support!
Bold delivers. Very happy customer.