Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

September 25, 2018

Rifat helped me with a small issue and was quick and knowledgeable. Bold has great products and great customer service

Valiant Armoury
United States
About 15 hours using the app
Edited April 14, 2020

It's great app. With Bold, i can add the customize input to collect my customer's opinion. And i also appreciate Mayank, the guy who help me with this.

Leya Doll
Hong Kong SAR
About 15 hours using the app
July 18, 2021

Excellent customer service, they have helped me with my problem, the app was not what I needed but nevertheless they have offered me an alternative, thank you very much.

Bubahun
Germany
About 15 hours using the app
Shop Circle replied July 20, 2021

Happy to hear that our team helped you find a solution. Thanks for the review.

August 31, 2020

I contacted Nir in Live Chat Support because I had a problem displaying the product options. He was very helpful and nice, as you would expect from perfect support. He quickly solved the problem and made an extra adjustment. Gladly again!

coupleful.de
Germany
About 14 hours using the app
December 23, 2013

Needed more options for my products, works great!

Crypto Cards
Canada
24 minutes using the app
December 26, 2014

Product Options has enabled my shop to collect information from customers so our designers know just how to personalize their stationery. Without this app, we never would have been able to switch to Shopify.

Sizemore Designs
United States
23 minutes using the app
June 12, 2024

Adis was extremely helpful!

Retro1999
United Kingdom
About 4 hours using the app
February 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Blush and Gold Collective
United States
About 8 hours using the app
Edited January 11, 2019

Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!

Sweet Lou's Cookies
Canada
About 8 hours using the app
February 19, 2016

Bold has been tremendously responsive in helping us add their product option feature to our Shopify website. The product is intuitive and responsive and customer service 5 star.

Village Hoodie
United States
About 8 hours using the app