Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 14, 2015

Awesome - the line-priced product variations were just what we needed here at 32BitRevolution! Support was extremely helpful with the installation!

32BitRevolution
United States
13 days using the app
March 9, 2015

Very easy to use, works great with our shopify store, great customer service although sort of hard to get in touch by phone. We still love it!

rosecityarchery
United States
13 days using the app
May 26, 2023

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

Riff Raff Baby UK
Australia
11 months using the app
April 23, 2013

Great app! The app does what it is supposed to and it works great with my shop. The support team is professional and they handle you just great! Big ups! I will most defiantly recommend this app to your store ;)

Modern Producers
United States
13 days using the app
August 1, 2014

This app has been pretty easy to use and customize. So far it does everything I need, from custom changes to rush options. I like all of the option from radio buttons to drop down menus. It will even add those extra charges to the cart for you.

Brides by Cheleen
United States
10 months using the app
August 12, 2014

App is easy and smooth, but customer support is even better, easy to talk to and totally willing to help. This is my first experience with apps, but if they're all this, I'm about to become bankrupt from buying too many apps!

Siftee
United States
13 days using the app
October 19, 2018

Not working properly. I try to add a product option and it is just not saving the option. I always expierence this with BOLD apps. On the outside (reviews and stuff) it is amazing, then once you use it, you are constantly getting a new slap in the face.

Snuffelbox
Netherlands
10 months using the app
Edited December 12, 2017

Became the best app for us! Would love to see hover enlarge for the swatches.

UPDATE: Had a full functionality as a tester but after removed it and Now I can not even edit some of the options. Not nice at all.

Azfitnessequipment
United Kingdom
About 1 year using the app
December 27, 2013

Cool app. Does what we needed. thanks!

Marais USA
United States
12 days using the app
March 1, 2019

I just started using this app and the Bold team is more than helpful in assisting with the install. Without question, I would not hesitate recommending Bold's app based on my experience with their team and functionally of their app. To say the team and app are top notch would be an understatement!

Mayer's Bedding
United States
12 days using the app