Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 5, 2013

Fantastic customer service! They were so quick and helpful to set us up. Even went above and beyond to help us style our options.

papercupdesign
February 28, 2013

Perfect addition to my store, should have jumped on board a month ago! So much time would have been saved! The support rec'd from James was awesome.

I am highly recommending this app.

Mosley Lane
March 5, 2013

OK, I just singed up yesterday and so far the customer service has been great. I can't review much about the product other than to say what little I played around with it it is incredibly easy to use and very straightforward. If the first 24 hours are indicative of how this will go, you can consider me a very satisfied customer.

Dharma Publishing
March 6, 2013

I have used 2 other apps by Shappify -- Product Discount and Product Upsell, and both are important parts of our marketing arsenal.

We just launched a line of HDTV frames, and we were struggling with how to allow customers to share the size, make and model of their TV.

Product Options solved that problem in a few minutes and applied the options to the entire product category.

Customers can enter the make, model and size and they can even attach a photo if their installation is unusual.

It's my understanding that the Shopify API doesn't allow apps to alter the prices and weights, so it could be an issue if we find that we need to charge more for larger frames, but I have faith that Shopify will make this possible (I plan to bug them incessantly), and my experience with Shappify tells me that they will add this feature as soon as it is.

Scenic Labs
March 9, 2013

Shappify guys are fantastic. I needed help several times after installing the Product Options App and they happily helped. James was very helpful. I look forward to installing their other apps soon.

Kitchen Stadium
March 6, 2013

These guys rock. Hardest working SOB's on the net. They really do care. don't try anything else. This is the real deal

Frocket
March 10, 2013

Great support with this app. Looking forward to all the future sales opportunities this app will create for my company.

BeeJo's
March 12, 2013

Fantastic support and fantastic product. The app is perfect for facilitating further sales.

Digislider
March 13, 2013

Killer app that allows us to easily offer lots of customization options that would otherwise not be possible on shopify at this time...and certainly wouldn't be as dead easy to use as this app is. Also James at support was fantastic, installed for us and answered every email we sent him within 24h.

Organic Baby Bibs, Diaper Bags and Towels by Hey Pomelo
March 14, 2013

Great app! It's very easy to use and it does the job well. Customer support is spot on too - guys at Shappify helped me install the app on my custom theme.

OhWowBaby!