Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
It is powerful, and does everything you need, but please guys, you need to develop a way for us to be able to clear the cache when a new product is published.
We publish a new product every day or two, and the cache time is too long meaning the customers do not get their customization options unless we get in there and manually clear the cache (not something non-developers would probably understand) after each product is published.
Have asked for this option months ago now, but seems to not be on the roadmap still despite support agreeing it is something they have wanted for a while as well.
Just add a "Clear Options Cache" button, or give us an option to set the cache time, and it is five stars all the way.
Bold options is the best app if you want to add product options and specialization to your store. They have the best customer support, super helpful and quick to respond
Really bad support. Waited over a week only to have them tell me they couldn't make the app look good on mobile on my store. Now they are telling me to pay someone else to fix it. Not worth it.
Great app.. Easy to use, and so powerful
This app has allowed me to add all the different variations needed.
My customers can build their own products from our site!
Excellent app, does exactly what it says!
Great app. I have increased sales by 30% in the first week using product upsells
I gave multiple chances to this app and all of them have failed. Every time there was bug of some kind making purchasing an item either difficult, confusing or impossible. Either the prices were not showing up in the cart making it confusing for customers, either the options wasn't showing up at all in the cart or the product itself was simply not there anymore. Sometimes, the price was even doubled for no reason. I've seen customers trying to purchase an item and not doing it because of these issues. We've lost money and time with that app and I don't recommend it. It might work for you but for us it was a complete failure. A lot of room for improvement.
Wow, great app for custom options on your product! Needed help at first and Ron at Bold Support helped me so much! Without him, I would still be waiting for a reply. Thanks Ron!
Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)