Reviews (2,625)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.
Refine
-
By rating
Awesome app and what can I say about the customer service, totally AMAZING. An issue presented itself and in less than 48 hours it had been solved with the help of Alexa and Danni Zhang, and I know diddly squat about programming. Awesome, great totally better than the other apps. the other apps just aren't up to par, or the customer service. THANKS!!!
Nir did a great job at helping me out with product options by bold! Help is very good! Would recommend product options! You can do a lot within the app to benefit your store for what it needs.
Thanks for the review. Happy to hear the merchant success team was able to help. Kudos have been passed along to Nir. Reach out any time, we're always eager to help.
I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you
INITIAL REVIEW: So far so good; I haven't seen anything else like this available for Shopify, and having a good options platform was key to me switching over to Shopify from my previous e-commerce platform.
Using this app can get a bit tricky in setting up multiple options with conditional logic, but that's not necessarily a fault of the app. Time will tell if I can get my head around everything possible with this feature-rich app.
- - - - -
UPDATED, ONE YEAR LATER:
This is the greatest app ever, and is helping our customers immensely to customize their guitar parts at our shop. We offer so many options, and it is important to us to have a clean interface. It has been a huge battle, but using conditional logic we have been able to set up a system which accomplishes what we need.
In addition, the customer support by Bold has been top notch. In particular, the support staff members Shubhneet and Henrique really helped us dial everything in when we thought it was going to be too complicated, or not look right with our store. They worked the magic and got us going again. Three cheers for this app and the team behind its development, as well as the support team.
This is a great that allows a ton of flexibility with different packages built around a product. Management of products is easier and the time spent updating the website is reduced. While we did run into some issues while switching between themes, Bold's team was there to get things smoothed out.
Great App, fills a lot of the gaps that I needed to sell my products, easy to learn, staff was very helpful in getting it intergrated to the way I wanted it to look on my website.
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.
This app allowed us to add exactly the options we needed. Thanks.
Making it duper easy to create product options ... Y'all gotta get this app !!!
We appreciate very much the SC Product Options for our store. It is super powerful and easy to use, and it enables us to do more customized types of product choices for our customers. We are also very thankful for the support we received from Emir regarding the implementation and recommendations for our specific requirements. Thank you!