Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 22, 2018

Wow, just phenomenal. I needed some tweaks done and they got that fixed quick. Amazing service, amazing app. The best!

Cookie Cutter Planet
Canada
23 days using the app
August 17, 2017

Support has been stellar! I'll be ecstatic when they add the ability to add a sku to a variant within the app itself but that's the only thing missing. Again, support is super!

Tutu Masters
United States
22 days using the app
May 18, 2018

Super powerful app. Can't imagine doing what we do without it.

Awesome team as well. I think our theme was a more difficult then normal install and we also wanted to do some odd things, and the Bold Team was there to help every step of the way.

They really went above and beyond!

Northwest Diesel
United States
22 days using the app
February 9, 2018

The service I received from Bold was the best I have received from anyone I've worked with since replatforming to Shopify. Cole was amazing, super responsive, helpful, answered all of my questions and did everything quickly and accurrately. Beyond impressed - the app is amazing and will allow us to do so much more with our product. Thanks Cole! Great experience.

Lulu Frost
United States
22 days using the app
June 28, 2017

We use more than one of your products but I'll just talk about product options. We use product options to allow customers to custom order a belt. They can choose to monogram it for a completely custom product. We launched this around father's day and saw a handful of sales from this the first day - contributing to a larger average cart and it paid for itself in the first day!

Daltechforce
United States
22 days using the app
June 20, 2020

Amazing app, amazing very fast and efficient support! I would absolutely recommend these guys! Thank you for all your help!

Rony helped me out when I was stuck - Turns out, I'm an idiot

Hounds of Eden
United Kingdom
22 days using the app
August 4, 2017

Until now its beeing very nice app.

Footbooking
Portugal
22 days using the app
February 6, 2019

Very good customer support!! Fast replys with in depth help, special thanks to Rony J for resolving my issue so fast!

MagneCase
Netherlands
22 days using the app
June 2, 2016

Great App and Great customer service! Good job and thank you Bold App Team! :)

Linders Fancy Toffee 2
United States
22 days using the app
September 6, 2023

Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!

Vira
United States
21 days using the app