Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!
I've researched a few options, and this is by far the best. Powerful, works as advertised, and lots of features.
But more importantly, the customer service is amazing. They've answered every question I've had, usually same day on weekdays. And they've gone above and beyond in addressing any issues I've had.
Excellent support!
Awesome app! Product options is the perfect app for our store! And great support!.. Good job guys!
So easy to set up and use. Product swatches are amazing and easy to set up. I could even change the size, have a larger image pop up when you scroll over the swatch, and change the background colour of the swatch (with custom CSS). The product conditions make it easy to set up a clean looking cart. The support team on the live chat are AMAZING and super helpful. Julian is the absolute best and gives great tutorials and screenshots to help along the way. I highly reccommend this app.
Really enjoying the Bold Features thus far. Jennifer was very helpful - customer support for Bold is great. Love the live chat feature, I never have to wait and they're always willing to look into the problem deeper and figure out the problem. Thanks!
Hello there, thanks so much for the kind words! Our live chat feature is certainly a great way to get quick answers to more general questions - we love being able to serve our merchants immediately through there!
Please let us know if you have any other questions or comments - we'd love to help. Best of luck with the launch of your store!
This app has saved a lot of time coding, fulfillment and helping us sell more products!!
Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)
Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.
Now this is a quite handy one!
I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having.
In general I've been able to do everything I want with this app, it's really powerful.
I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.
Great app and very good support. Ahmed help me a lot for the setting up. I like it a lot and I recommand it