SC Product Options

Nightmare in every sense of the word. During the height of holiday shopping the app made it impossible for our customers to check out and to add insult to injury, the customer service disappeared for days onylt o start responding once we deleted to "win(?!)" our business back. Their product video offers a 30 day free trial and 14 day elsewhere. Their CSR *offered* a free trial extension but we ended up getting charged anyway then wasting time getting Shopify involved to get our refund after several attempts. Even Shopify couldn't get a response at first and kept having to try other avenues. Their emails tend to be more excuses of why they're screwing your business because they have so many customers and there is oftentimes an English-speaking language barrier. The very worst part is although we've scoured our files to delete every trace of them after removing the app, we're still finding bits of their code popping up throughout our customer facing site. Causing us more productivity hours undoing the damage of integrating their app on our site. We moved to Infinite Options after this nightmare in mid-December and they are leagues ahead in terms of functionality, professionalism, transparency, support and price. The last time I ever give a Bold app a chance in any of my stores. Over-priced, under-supported and abjectly clueless. Use Infinite Options.

I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!

I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs.

The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!

Great app we use it for all our clients.
www.echic.com.au

I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error

Update: I have to say the app developer really came through and helped me solve my issues. It was confusing to start and when I didn't hear from the developer about some problems I was having, I wrote a poor review. But they responded immediately to that and walked me through the set up and even made some customized adjustments to get it functioning the way I wanted. So now I can say I definitely recommend the app. Once it's running it functions great and has a lot of options. And support is there to help if you have any problems.

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

I've researched a few options, and this is by far the best. Powerful, works as advertised, and lots of features.

But more importantly, the customer service is amazing. They've answered every question I've had, usually same day on weekdays. And they've gone above and beyond in addressing any issues I've had.

Excellent support!

Awesome app! Product options is the perfect app for our store! And great support!.. Good job guys!

So easy to set up and use. Product swatches are amazing and easy to set up. I could even change the size, have a larger image pop up when you scroll over the swatch, and change the background colour of the swatch (with custom CSS). The product conditions make it easy to set up a clean looking cart. The support team on the live chat are AMAZING and super helpful. Julian is the absolute best and gives great tutorials and screenshots to help along the way. I highly reccommend this app.