Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Awesome app and services, I could not install it myself and they have done it just the next day, worth the cost.
This App is currently broken. If your customers purchase using Internet explorer they will be able to add a bunch of options and not pay. Creating a customer service disaster.
I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!
This app has provided an added level of professionalism to our web site. We have found it simple to navigate. Thank you!
This is exactly what i'd been searching for before i decided to use Shopify . Hope BOLD will start provide some concessions if people want to use a couple of their products and features .
Great customer support from Kelsey, she answered all of my questions and was very helpful in the way that she explained everything.
Hello there! Thanks very much for the review; we appreciate it, and are glad to hear that you're enjoying our app and customer service!
Please don't hesitate to reach out if you have any other questions - we'd love to help again.
WORDS OF ADVICE IF YOU DOWNLOAD THIS:
save your self lots of time and frustration by reading and studying all the help article FIRST! There is some glitchiness that happens here and there where the product options won't show up or the conditional logic won't work properly. The app does work but for me, it took a while to get it working properly......
I use this app for the bakery - we literally have unlimited options and combinations that affect the pricing. The app is really great.
Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.
Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.
Definitely recommend!! d
This app has everything I need. It took me a bit to set up because I've made a lot of little changes to my site to get it just the way I like it. This has interfered with a lot of the default functionality of this app. When I contacted BOLD support, Cole responded surprisingly fast and got it working right away. After testing for a few more days, I noticed another interference from my theme and, again, Cole was quick to help get everything working just the way I wanted it. I'll gladly pay for this app for their support alone. Incredible customer service and amazing app!
Great app and awesome support!
Bold delivers. Very happy customer.