Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

Edited July 15, 2019

Really enjoying the Bold Features thus far. Jennifer was very helpful - customer support for Bold is great. Love the live chat feature, I never have to wait and they're always willing to look into the problem deeper and figure out the problem. Thanks!

Essentrics
Canada
19 days using the app
Shop Circle replied July 16, 2019

Hello there, thanks so much for the kind words! Our live chat feature is certainly a great way to get quick answers to more general questions - we love being able to serve our merchants immediately through there!

Please let us know if you have any other questions or comments - we'd love to help. Best of luck with the launch of your store!

April 14, 2020

This app has saved a lot of time coding, fulfillment and helping us sell more products!!

Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

Cheese Importers
United States
19 days using the app
January 27, 2014

Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.

KAIZENSPEED | KStuned.com | Honda H22 | International Shipping
United States
14 days using the app
April 30, 2024

Super Support! Danke an Harun und sein Team!

Kunst ab Hinterhof
Austria
10 days using the app
December 18, 2013

Now this is a quite handy one!

VB Markenhelfer
Germany
14 days using the app
April 4, 2023

Great app and very good support. Ahmed help me a lot for the setting up. I like it a lot and I recommand it

Dog Man
France
18 days using the app
March 30, 2018

Awesome app and services, I could not install it myself and they have done it just the next day, worth the cost.

Www Moneus Com
Germany
18 days using the app
September 1, 2017

This App is currently broken. If your customers purchase using Internet explorer they will be able to add a bunch of options and not pay. Creating a customer service disaster.

Preg Li
United States
18 days using the app
August 20, 2018

I was having trouble with the options showing up live initially and chat support was very quick to help me out. They created a ticket for me and someone email followed up within 20 minutes with a resolution! Super speedy!

Tesorojewelry1
United States
18 days using the app
July 31, 2013

This app has provided an added level of professionalism to our web site. We have found it simple to navigate. Thank you!

RUHA
United States
13 days using the app