Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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This is a very buggy app. The idea is great but BOLD doesn't fully test the app. It doesn't work on Chrome under many circumstances. I also dealt with Tyson who did try but often created more bugs and left LIVE dummy products on our LIVE site.
Again, the app is buggy as hell. We spent weeks trying to address the bugs with Bold with no avail. I spent HOURS testing and sorting the bugs.
Be very careful, you may not catch the bugs yourself, then you will learn you CANNOT access your CART or CANNOT checkout with 3rd parties such as Amazon. It's just not worth it.
Bold is simply the best at everything they do! They integrated their app with my theme in a weeks time even though the first review on the app store said it couldn't be done. I highly highly highly recommend the quality people and services Bold has to offer!
This is perfect. I sell jewelry. Some are necklaces and chain that come in different lengths or rings in different sizes. It's a much needed app for my store.
Pratibha was a huge help with customer service!! The App works GREAT and there was just one thing I couldn't figure out and Pratibha jumped right in on Chat to help me get it right! Highly recommend! Thanks for the great customer service!
Awesome app. Works great and has many options!
The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!
I've been tinkering around with the app during the trial period and found it most useful with the unlimited options instead of using variants!
Does not work with Out Of The Sand Box FLEX theme. I tried to solve the problem with support, takes 48hours + to receive a responds, problem still persists.
PROS: installations is swift
CONS:
- Product images/videos do not load in detail page while app installed (chrome, safari, brave, edge mobile and desktop, all tested, all failed)
- Product options take a while to implement, compared to my new app
- Support is not swift, 48 hours +
It is unfortunate that Shopify enables apps that loose money for all of us to flourish here. I made customer service at OOTSB as well as Shopify aware of this problem. Maybe that is a Canadian custom Americans don't get.
Très bon service client. Nous sommes très heureux d'avoir téléchargé cet app. Nous la conseillons vivement.
The app is not user friendly. But Sam, the customer service person is by far the friendliest customer service person I have ever dealt with. Thanks Sam!