Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!
I've been tinkering around with the app during the trial period and found it most useful with the unlimited options instead of using variants!
Does not work with Out Of The Sand Box FLEX theme. I tried to solve the problem with support, takes 48hours + to receive a responds, problem still persists.
PROS: installations is swift
CONS:
- Product images/videos do not load in detail page while app installed (chrome, safari, brave, edge mobile and desktop, all tested, all failed)
- Product options take a while to implement, compared to my new app
- Support is not swift, 48 hours +
It is unfortunate that Shopify enables apps that loose money for all of us to flourish here. I made customer service at OOTSB as well as Shopify aware of this problem. Maybe that is a Canadian custom Americans don't get.
Très bon service client. Nous sommes très heureux d'avoir téléchargé cet app. Nous la conseillons vivement.
The app is not user friendly. But Sam, the customer service person is by far the friendliest customer service person I have ever dealt with. Thanks Sam!
Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!
This is a must have App if you want options on your products. And if you are stuck on Installation I recommend that you look for no one Except LAWRENCE He is the best ! He sorted our our installation in few hours and our store was back up again ! Not that you need manual installation but our theme was froma third party and very complicated ! Again Thank you Guys and speacial thanks to lawrence the best ever !!!
Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!
Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!
Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.
Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!
This product has a few hidden secrets. Once you get to know it there are so many ways of using it. I was able to link in photos as options on a product which was cool.