Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

June 6, 2018

Awesome app. Works great and has many options!

Fortbuddy
Canada
17 days using the app
July 26, 2018

The app is great! support chat service is most of the time short-spoken. That's why I'm giving away 4 stars. There are exceptions to that like Stephen and Pratibha!

Royalbarker
Germany
17 days using the app
Edited September 29, 2021

Support is non-existent. $50 per month for an app and the company does not help with showing options in invoices. All they do is provide you with resources that do not cover the many conflicts with other apps who are listed as compatible. Do not believe the photos of this company with large staff and conference rooms. It took 4 days for them to reply to support tickets and no resolution in the end.

Deerfields Bakery
United States
13 days using the app
September 21, 2013

I've been tinkering around with the app during the trial period and found it most useful with the unlimited options instead of using variants!

The Elastic Boutique
United States
12 days using the app
September 28, 2017

Très bon service client. Nous sommes très heureux d'avoir téléchargé cet app. Nous la conseillons vivement.

Royaume Des Poupees
France
16 days using the app
April 10, 2020

The app is not user friendly. But Sam, the customer service person is by far the friendliest customer service person I have ever dealt with. Thanks Sam!

Grand River Clothing Company
Canada
16 days using the app
March 20, 2018

This is a must have App if you want options on your products. And if you are stuck on Installation I recommend that you look for no one Except LAWRENCE He is the best ! He sorted our our installation in few hours and our store was back up again ! Not that you need manual installation but our theme was froma third party and very complicated ! Again Thank you Guys and speacial thanks to lawrence the best ever !!!

Majestic Vue
United States
16 days using the app
September 27, 2019

Amazing app, it helped me so much. The team is very professional, thank you Jericho and the other ones! I definitely recommend this app if you want to sell personalized products!

Amour & Bijoux
France
16 days using the app
Shop Circle replied September 30, 2019

Hi there, thanks so much for the review; we're so glad to hear that you're loving our Product Options app! Thanks so much for the recommendation, we love hearing awesome feedback about our app, support, and specialists!

October 30, 2019

Excellent app works flawlessly and very easy to customize in the app. The team at Bold is very responsive and helped install the plug-in within 24 hours for us.

Venom Motorsports USA
United States
16 days using the app
Shop Circle replied October 31, 2019

Hello there; thanks so much for the review! We're happy to hear that our app is working flawlessly for you, and that our team has been able to provide you with the top-notch service we strive for. Please let us know if we can assist with anything else!

October 24, 2016

This product has a few hidden secrets. Once you get to know it there are so many ways of using it. I was able to link in photos as options on a product which was cool.

Print It Designs
United States
16 days using the app