Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

April 14, 2020

Great app, help me a lot. The customer service is good. thank you so much :) It save me alot of time to manage my order.

ointek-test
China
8 days using the app
Edited June 23, 2015

I have to say that this company has the BEST customer service...and I mean the BEST!!! They have been very willing to help walk me through steps to getting my options uploaded onto my site each time I have called. I emailed a request to change something and it was done almost immediately after I sent the email.Their email communication is also amazing! So far, the options app is working out great for our website and I look forward to adding more of the features it enables us to use. I highly recommend both this app and the company! Thank you guys for such great service! :-)

Beth
Stack Displays

Stack Displays
United States
7 days using the app
December 17, 2023

Harun and Armin provided me awesome experience! They were so great on communicating what i needed and helped me throughout the whole process. Zero complaints. 10/10 experience! They responded so fast to my emails and even offered to get on a call with them.

DailyMobilityShop
United States
7 days using the app
March 21, 2017

this the app caused an unreasonable speed problems on my website so had to uninstall. Still trying to uninstall js that came with the app but no luck yet.

Totebagfactory
United States
7 days using the app
Edited February 25, 2020

Great app and really good and quick help of
Rony
Thanks a lot
For helping with all those options for

https://www.earasers.shop/collections/bionic-headphones/products/inearz-utopia-with-adel-technology

Mark
Earasers.shop

Earasers.Shop
Netherlands
7 days using the app
October 23, 2023

Great app, and quick response, Kemal and Armin provided professional support, I will definitely recommend this app to someone else.

Best Sex Dolls
China
7 days using the app
December 4, 2019

Great ppl Mike is the best. If something is not right they will really try to fix it give it some time

Cartoonizefamily
Sweden
7 days using the app
Shop Circle replied December 5, 2019

Hello there! Thank you so much for the review; we're glad to hear that Mike was able to help you out, and we appreciate you having patience with us while we work on your store. :-)

Please let us know if we can help with anything else.

October 19, 2017

This was a really great app and very easy to use. If you are needing to add on items to your product, it works great. If you are wanting to have different product options, with different prices, it is not what you are looking for. Unfortunately, it did not work for me.

Modernbabybooks
United States
7 days using the app
February 20, 2020

This is a very good app.
The support was solid and helped me with the installation.
It is an application that can be used with confidence.

タイヤ・ホイールカンパニー
Japan
7 days using the app
June 25, 2023

Great app and i express my heartfelt thanks to the support team, particularly Sanjay. This application has exceeded my expectations in terms of its functionality and ease of use.

Lamantina
United States
7 days using the app
Shop Circle replied June 26, 2023

Thank you for leaving us a 5🌟 review! It is our pleasure to hear your valuable feedback and your kind words about our product and support team. We are always here to help you 24/7 with anything you need.

Have a lovely day and all the best with your business,

Customer Success Team I Shop Circle