Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 7, 2019

Amazing customer service and EXACTLY what I was looking for my shop. I own a wedding stationery company and there's a lot of variables that go into making an invitation. They make my cart look so professional and I can bet anything the ROI will be huge. Plus, I was way too nervous to mess with the code behind this app and they set it up for me. Love it & love you guys :)

Paper Love Club
United States
11 days using the app
March 13, 2020

Mayank been very helpful and provided lots of support as I needed. Very patient and easy to talk too. Thank you for that! I am looking to install more applicaitons down the road.

JwayPrints
United States
11 days using the app
Edited March 2, 2020

Bold options is the best app if you want to add product options and specialization to your store. They have the best customer support, super helpful and quick to respond

Bellicci
United States
11 days using the app
August 26, 2014

Great app.. Easy to use, and so powerful

Tokocondet.com
Indonesia
10 days using the app
January 28, 2014

Great app. I have increased sales by 30% in the first week using product upsells

My Site Plan
United States
10 days using the app
July 28, 2015

Wow, great app for custom options on your product! Needed help at first and Ron at Bold Support helped me so much! Without him, I would still be waiting for a reply. Thanks Ron!

Gta5service
India
10 days using the app
October 24, 2018

They made changes to my theme and pushed them live without testing. The changes broke my theme so now customers can't add products to their cart from the collection pages and can't get to the checkout page. AN issue like that on a live site would have created a DISASTER. I emailed them an hour ago and still no response (during support hours). HOW CAN THEY BE SO IRRESPONSIBLE of making changes to a theme and not testing before pushing live.
Here is a clear view to the rror so they don't claim it wasn't them: http://wethe.me/371a2f5c3d39

Jest Paint Store
United States
10 days using the app
October 14, 2017

Amazing app with amazing support team!

Ws Italy
Italy
10 days using the app
June 15, 2018

Looking good so far but I just need to follow the guidance to tailor it to our needs. Thank you!

Areteleotards
United Kingdom
10 days using the app
June 6, 2014

For now I´m just loving it!!! I just downloaded this app and it looks just as what I´m looking for! I just hope the installation was done correctly but relly can´t wait to put my hand son to this gem!!! Thank you!!!

I Can Fly Shop
France
10 days using the app