Reviews (2,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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I tried this app because I needed pricing options (or I thought - I found a way around it with ShopPad Infinite Options which was SUPER easy and FREE and I love it!). This app was a flop and a total pain in the hiney, and $20/month+ is too much considering all the work you have to do to install and keep it going. For that monthly price, they should do it all for you, then charge you the $20/month+. This app had what seemed like countless lines of code I had to enter. The app glitch badly, not because of my copy/paste coding, but just with its interface with my theme I guess. Customer support didn't want to help figure it out, so we'll never know. When it continued to glitch BADLY (as in - items couldn't be removed from the cart, etc), customer support blamed me, said it was in the coding and I'd have to find it : - / . When I decided to uninstall it (this was after a WEEK'S worth of labor getting all the variants in and coding per their instructions), it left remnants in my coding, which I didn't put there - apparently it automatically installs code EVERYWHERE. It took careful searching on EVERY page (literally, every html/css page, snippet and asset to find all the remnants.) And it was obvious that there were remnants. On my storefront, staggered among the images, was incomplete coding "liquid error".....all over the place. Pricing options are what I needed, but after using this app, it's better to find a workaround if you can and use ShopPad Infinite Options instead.
Waiting to see how this app performs
Tyson from Bold support was super, fast end precise communication. I'm still testing the app, but by far the best one offering a total integration of not just adding field, but pricing the options.
Thanks. Tyson.
not recommended , too hard to setting and support delay in reply , btw i don't like this app and support
I'm so sorry to hear about the trouble you've experienced - we do appreciate your feedback.
Our team has since reached out to discuss further options.
We wish you the best with your future endeavours!
Awesome! Service is so nice. This is what I want！thank you so much. It solve my question! Product page is prefect now.
Chintan helped a lot with the setup. He was really patient while i explained my requirements and gave me all the information needed to complete them.
Hello! We're happy to hear that Chintan was able to work with you to get you the information you needed in order to meet the requirements of what you were looking for.
Please don't hesitate to reach out if you need any other assistance; we'd be glad to help again!
I want backup the negative feedback on Bold's services.
The support agent wrote an email 15 minutes passed the appointment time "Tried calling your for our appointment today and was unable to get through each time i called."
1. First he only called twice on my number;
2. One does not need to try my number twice to figure out "unknown" caller cannot go through my phone;
3. He could leave a voice mail instead of email me 15 minutes later.
His time is value and I need to book for his help. My time is also valuable.
This is the second time their support team disappoint me.
I would say, their supporting team in general, very bad.
Fantastic software just like every Bold App I have ever used for my stores. I received amazing support from Rony because I needed help with my set up. He went over the top to help navigate my special circumstances with the Themeforest Theme that my clients wanted which needed some special edits on the same day that I was trying to launch! Thanks again BOLD!
Am not able to figure out how to use app on my own. Did not find app to be user friendly and found customer service to be very poor. Would not take time needed to properly explain and or walk through setup. Will not keep this app.
Great app, good for product options and changing prices of additional extras.