Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

Edited January 11, 2019

Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!

Sweet Lou's Cookies
Canada
About 8 hours using the app
February 19, 2016

Bold has been tremendously responsive in helping us add their product option feature to our Shopify website. The product is intuitive and responsive and customer service 5 star.

Village Hoodie
United States
About 8 hours using the app
March 21, 2017

this the app caused an unreasonable speed problems on my website so had to uninstall. Still trying to uninstall js that came with the app but no luck yet.

Totebagfactory
United States
7 days using the app
October 19, 2017

This was a really great app and very easy to use. If you are needing to add on items to your product, it works great. If you are wanting to have different product options, with different prices, it is not what you are looking for. Unfortunately, it did not work for me.

Modernbabybooks
United States
7 days using the app
December 8, 2020

The app does not work on my store, nothing is displayed on my product page after adding upload image option & short text option

ashabashirianmoen
Vietnam
7 days using the app
Shop Circle replied December 10, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you are having and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

December 24, 2018

I'm using Product Options Premium APP as an addition to my Shopify website.
APP is OK...need little bit of fine tuning but does the job. Support team efficient and up to the task.

Blue Kite Gifts
Australia
6 days using the app
August 25, 2023

Very easy to use, the customer service is very patient, we like it very much
Very easy to use, the customer service is very patient, we like it very much

goodteacherlife
China
About 5 hours using the app
August 19, 2020

Awesome service! Would recommend. Easy app and good support...get get everything done quickly
Nir was knowledge, quick and helpful!

thebusinessbox2
Canada
About 5 hours using the app
April 14, 2017

I tried this app because I needed pricing options (or I thought - I found a way around it with ShopPad Infinite Options which was SUPER easy and FREE and I love it!). This app was a flop and a total pain in the hiney, and $20/month+ is too much considering all the work you have to do to install and keep it going. For that monthly price, they should do it all for you, then charge you the $20/month+. This app had what seemed like countless lines of code I had to enter. The app glitch badly, not because of my copy/paste coding, but just with its interface with my theme I guess. Customer support didn't want to help figure it out, so we'll never know. When it continued to glitch BADLY (as in - items couldn't be removed from the cart, etc), customer support blamed me, said it was in the coding and I'd have to find it : - / . When I decided to uninstall it (this was after a WEEK'S worth of labor getting all the variants in and coding per their instructions), it left remnants in my coding, which I didn't put there - apparently it automatically installs code EVERYWHERE. It took careful searching on EVERY page (literally, every html/css page, snippet and asset to find all the remnants.) And it was obvious that there were remnants. On my storefront, staggered among the images, was incomplete coding "liquid error".....all over the place. Pricing options are what I needed, but after using this app, it's better to find a workaround if you can and use ShopPad Infinite Options instead.

Ringsplints Com
United States
5 days using the app
Edited November 18, 2017

Want to like this app, but for the money, there is simply no way. For this kind of money, images and pricing should be dynamic and change as users changes them - at the very least. Very glitchy, doesn't save settings as expected. Waste of money!
And, no full uninstall... Horrible! At least give the option to remove ALL of your code snippets and liquid files.

Quality Breeds
United States
5 days using the app