Reviews (2,628)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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This App is currently broken. If your customers purchase using Internet explorer they will be able to add a bunch of options and not pay. Creating a customer service disaster.
Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.
Now this is a quite handy one!
this app is great for adding customized variants and options. Rebecca was of great great assistance.
We love being able to help our customers add customizations that showcase how unique their products are - thank you for leaving us a review and giving a shout out to our support team. Your ice cream macarons look incredible!
I contacted Nir in Live Chat Support because I had a problem displaying the product options. He was very helpful and nice, as you would expect from perfect support. He quickly solved the problem and made an extra adjustment. Gladly again!
This app has provided an added level of professionalism to our web site. We have found it simple to navigate. Thank you!
This is exactly what i'd been searching for before i decided to use Shopify . Hope BOLD will start provide some concessions if people want to use a couple of their products and features .
Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else
The app did not work and after uninstalling it left a bunch of random code at the top of my website... BEWARE!!
Hello there! We are very sorry to hear that there are issues with code appearing on your store after you've uninstalled. We would be happy to discuss further via email or phone if you'd like! Hope to hear from you soon.
Support is non-existent. $50 per month for an app and the company does not help with showing options in invoices. All they do is provide you with resources that do not cover the many conflicts with other apps who are listed as compatible. Do not believe the photos of this company with large staff and conference rooms. It took 4 days for them to reply to support tickets and no resolution in the end.