Reviews (2,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Love it! needed something simple and effective to allow my customers to upload files. Bast part these guys actually get back to you when you have a question.
Great customer support, Chintan really helped with customization and app functionality. Would recommend it.
Hello there! Thank you so much for the recommendation of our Product Options app. We're really glad to hear that our support team was able to work with you to get things customized as you wanted them to be.
Please don't hesitate to reach out if you need anything else!
We would definitely recommended this app to anyone looking to make their website that much better! Bold has allowed us to have the additional options that we so needed for pricing and options. This app was exactly what we were looking for. Their integrated support and help makes every bit of the transition to their app well worth it! We look forward to growing our site with Bold and seeing the freedom that our customers will have in optimizing their purchases.
Awesome APP!!! Exactly what we need and support is amazing. We really appreciate working with Brenden and Cody and the partner team. This allows our customers to order custom products with ease. Highly recommend.
I honestly don't understand how this company got so big because they do not know how to code, and not a single one of their apps can be installed at the click of a button, like it should be. Even the basic automatic install of the app doesn't work, so even before the app is installed, you have to waste your time with support. It's always a massive headache to setup anything, there is barely any help, and the help area is very confusing, very un-intuitive dashboards, annoying chatbot support and when you finally get someone you learn you have to wait 5 days to get help. I tried a few of their apps 4 years ago and it was the same headaches. Avoid this overpriced company, there are much better ones that do the same thing, and who actually know how to write code and care about their user's experience.
This App, Rick, and the team at Bold that helped me get up and running quickly are the best. I appreciate the quick support, follow up and suggestions on ways to accomplish what I needed to get done. Thanks for the support!
Hi there, thank you so much for taking the time to leave us a review. We're super happy to hear that our support gurus were able to get things working for you and suggest some ideas to try in order to get things working the way you wanted!
Don't bother - completely slows down your website! Options work fine, but makes the website load a lot slower.
Hi there - we're so sorry to hear that you're finding our app is slowing down your website! Our Product Options specialist, Nick, has reached out to you as of yesterday and is confident we can get that fixed for you.
Please let us know if you're available for a phone call; we'd love to speak with you to get everything sorted.
I am excited to implement this into my store. It will give my customer more option and in turn promote better customer service. Thanks you for such a great app!
Jamie Mason
Season's Gifting
www.seasonsgiftingmt.com
Seems great so far, needed to talk to support and both Raphael and Naman were very helpful :) Would be nice if the currency conversion worked perfectly but they recommended a free app to fix this so hopefully this should do what I need!
This app is great and their customer service is amazing. I've ran into a few minor issues but their team has been extremely quick to resolve every one of them with zero hassle on my end. Would certainly recommend.
Hello there! We appreciate your recommendation very much; thank you for sharing your experiences with our app and with our customer support! We're glad that we have been able to help you out with the small issues you've ran into. Please don't hesitate to reach out if you need anything else!