Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

August 24, 2023

Very good after-sales experience, the customer service is very patient, I am very satisfied with their after-sales service

dubabio
China
6 minutes using the app
March 28, 2021

This is an interesting piece of fine print: "Product Options is not compatible with checkout buttons that don't direct the customer through its checkout process." Does this mean that Adjustable Prices (Premium) do not work with Shopify Payments? Or does it just mean that Adjustable Prices will not be processed with "Accelerated Checkouts"? Might pay to expand on this here for me and perhaps in your installation guide.

WTF Notebooks UK
New Zealand
About 3 hours using the app
September 26, 2014

The Product Options app definitely helps give our customers the extra level of detail and clarity when purchasing their products. In fact, a customer specifically requested the ability to see how different options looked, and this app enables that with ease thanks to the ability to set a specific image for each product option. What more can I say? It's super intuitive and super useful. 5 Stars.

http://www.VapeVetStore.com.

The Vape Vet Store
United States
5 minutes using the app
July 2, 2015

Easy to follow instructions meant I had a customisation form up and working in under half an hour. I'd recommend.

Josephine And Daughters
United Kingdom
4 minutes using the app
October 3, 2015

It didn't work out for me. There was so many steps to do, I was about to give up halfway because there things that are different than what they instructs, names that are different on my liquid. I feel like I already messing it up but decided to work through it and maybe it was just me freaking out because I don't have any experience in html. In the end, I found out i did butchered it, all that hard work and I its messed up. I was frustrated in the end. I am not paying 40 dollars for someone to do it especially when I am still paying them monthly for it. I am removing the app and finding something else.

Thanks anyway

Camasura
United States
About 1 hour using the app
Edited June 10, 2017

One would naturally assume that, by uninstalling an app, you'd also be removing the code that the app set up on your site...wouldn't you? I uninstalled this app but all of the test buttons and other code i experimented with through this app have remained stuck on my site. Not being a programmer, i've got no idea what changes this app has permanently made and where i'd find them in my code to remove them. Really, really unhappy.

And to make matters worse, i can't install the app again to try and undo the changes through their own interface.

Dressforlegs
Australia
About 1 hour using the app
May 20, 2014

This app is absolutely amazing!!! As an individual with very little tech experience the simplicity of this app has really helped me achieve what I wanted for my shop. The 24/7 technical support has been incredible! Always ready to help and actually do help instead of making you go round in circles. I have recommended Shopify and this app to many friends and insured they would not regret it!!!

Vanisa Tailor Designs
Canada
3 minutes using the app
June 4, 2014

I added monogrammed items to me store, and needed something to support the customization options. This app works perfectly for that. Could not be happier with it.

Pink Lily Boutique
United States
2 minutes using the app
July 9, 2015

Awesome App! Shopify should buy this from you and make it a standard on their templates! I wish I could have used this when I opened my store!

Grand Rapids Liquids
United States
1 minute using the app
Edited May 22, 2019

Terrible app, doesn't even offer a preview of the uploaded photo. Requires "extra customization" for that. You can't install a Bold app without encoutering problems and having to contact support, they are really the worst app company by far. And as if that's not enough, when you uninstall a Bold app from your store, its stays on your site because it's still in the code, so you have to waste even more time with support to get rid of it. Avoid Bold apps like the plague unless you want to waste your time with support and mess up your site's code. Most apps out there install in one click, and you're done. Not Bold apps.

Mokado
France
29 minutes using the app
Shop Circle replied June 11, 2019

Hi there. We're very sorry to hear about the issue that you've been having; we attempted to reach out via email but we'd absolutely love to discuss this further over the phone if you'd like! We hope that things are in a better place now, but please let us know if there's anything further that we can do to help out.