Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

January 22, 2013

Jay,

Your app, literally saved our website! We had hired a web designer who delivered a false product. When we fired him and hired our new designer, not until we had launched our site, did we know that there was no code written on the backend! After a year of developing, what looked like a lost cause and endless more time and money spend, our new amazing designer found your app. Shappify literally saved the day and made it possible for the design of the site to work! it is a great product and we wish you nothing but success!

Feel free to post this !

best,

Kate
Owner, Toggle Home
togglehome.com

Toggle Home
January 27, 2013

Excellent App. James from the support team is great. very quick set up and very easy to maintain. I definitely recommend it!

The Gym Shack - Singapore
January 27, 2013

Great app! Been looking for an app that can allow my customers to customize a set of 3 dresses in a bundle! This app has solved my problem, and its customer service team is really efficient. great job!

tipilly
January 27, 2013

WOW! IS really all I can say. It is such a rarity to have such amazing customer service via email for, especially for an app. These guys went above and beyond in assisting me with a customizing issue I was having. they ere patient and very quick in their response time, they solved my problem and simply delivered great results. I HIGHLY recommend them.

Tainted Pepper
January 28, 2013

I love this app. It saved me a ton of space with the limited space shopify offers without having to upgrade my plan. Definantly better than the product customization app and its cheaper monthly. If you have to choose between the two you will definantly not be disapointed using the product options.

Custom Barber Supply
January 22, 2013

The support is fantastic!! A great app thats easy to use and saves a lot of time...

little voice photos
January 30, 2013

Great product. The best option for shopify if you need customisation of your products like file uploads. Integrates well and works as expected.

crystalpictures
February 2, 2013

★★★★★/★★★★★ for Product Options & Customer Service!
Product Options will help me with my store in so many ways and I'll have no doubt it's gonna be another 5/5 star performer just like Product Upsell & Discount. Great customer service too - Thanks James, for your prompt assistance with installation. Keep up the great job Shappify!

Tippletown
January 15, 2013

The only thing that could possibly be better than this app are the developers who made it. Not only did the app do everything that I needed it to, the developers helped us add an additional option for free. This additional option was a calendar where a customer can select a pick up date on a pie made to order with advanced notice required (2-3 days).

To see their app in action visit the "in-store pickup" page of my online store: http://achatzpies.myshopify.com/

A lot of people say that they are dedicated to customer service these days, but Shappify takes it to the next level.

Thank you Shappify,

Alan Depauw

Achatz Handmade Pie Company
February 1, 2013

Great produce and helpful service from Josh--thanks Josh!

chdesignco.com