Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 28, 2013

Perfect addition to my store, should have jumped on board a month ago! So much time would have been saved! The support rec'd from James was awesome.

I am highly recommending this app.

Mosley Lane
March 6, 2013

I have used 2 other apps by Shappify -- Product Discount and Product Upsell, and both are important parts of our marketing arsenal.

We just launched a line of HDTV frames, and we were struggling with how to allow customers to share the size, make and model of their TV.

Product Options solved that problem in a few minutes and applied the options to the entire product category.

Customers can enter the make, model and size and they can even attach a photo if their installation is unusual.

It's my understanding that the Shopify API doesn't allow apps to alter the prices and weights, so it could be an issue if we find that we need to charge more for larger frames, but I have faith that Shopify will make this possible (I plan to bug them incessantly), and my experience with Shappify tells me that they will add this feature as soon as it is.

Scenic Labs
March 9, 2013

Shappify guys are fantastic. I needed help several times after installing the Product Options App and they happily helped. James was very helpful. I look forward to installing their other apps soon.

Kitchen Stadium
February 6, 2013

Fabulous APP, has already saved me 100's of hours of work as we build out our wholesale section of our business. Thank YOU for creating this APP!

Fed By Threads
March 10, 2013

Great support with this app. Looking forward to all the future sales opportunities this app will create for my company.

BeeJo's
January 30, 2013

James at customer service ROCKs! He logged into my site and installed the code for making Product Options work. He even adjusted the CSS making it fit right into my site. This app saves me so much time with setting up custom product options!

thegraphicstree
March 5, 2013

OK, I just singed up yesterday and so far the customer service has been great. I can't review much about the product other than to say what little I played around with it it is incredibly easy to use and very straightforward. If the first 24 hours are indicative of how this will go, you can consider me a very satisfied customer.

Dharma Publishing
February 28, 2013

Great product, makes the bulk pricing interact with so many customisable product options. Brilliant service and support from James,

Highly recommended

brandedpromotions
February 7, 2013

IT's very good, you have to put this aps:)

Marjo Lingerie
March 14, 2013

I was using another product editor and I just switched to Product Options, and it has worked perfectly. Simple and staright forward. Love the fact that you can update a certain item and it applies itself instantly. Customer service is very quick and efficient

Peter

Inviting Ideas - Modern Wedding Invitations and Stationery