Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

February 16, 2014

Great! Saves us so much time! Customer service is good too.

XTAR Direct
United States
November 18, 2013

This app is exactly what we were looking for! A lot of our products come with customization options and this app makes it very easy for our customers to choose exactly what they want. We were very happy with the standard version of the app, but once we upgraded to the premium version we haven't looked back. The conditional logic and price add-on options are great to have!! Upsell options on the actual product = more revenue, plain and simple! Check out our store: www.intotheam.com

INTO THE AM
United States
May 31, 2013

The Shappify customer experience blew my expectations out of the water. They were very helpful in getting the app working the way I wanted it and were quick to respond to my questions. I would recommend Shappify to anyone who is serious about using a fuss free app that just works perfectly and is backed up by a great team who are there for you.

BicycleAge
Australia
January 21, 2014

This a great app. We use the Premium version and it allows us to manage every combination of pricing options that we need in conjunction with the Quantity Breaks app.

Real Okie Brand
United States
December 12, 2014

As a Shopify Expert I've used this app on multiple projects and it's absolutely wonderful to use!

My Old General Store
United States
July 17, 2016

Makes adding options super simple once it's all set up. Seriously, just pay for the installation.

Weave Got It Canada
Canada
November 13, 2016

All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.

The Diy Gang Store
United Kingdom
April 7, 2017

I love this app! It has made it possible for our shop to have rather complex custom ordering capabilities, and it made it easy!

The one thing that was a bit of a hiccup is the time it takes to save options, which slowed me down a bit as a multi-tasker, but it's worth it!

Batchshoes
Canada
Edited June 6, 2018

This app is absolutely amazing. If I could give this a 10-star review, I would. It works exactly as described, and the Bold support team is fantastic. They were more than happy to help me with adding code to a third-party theme to support this app, and also with styling it to match my theme. If you're reading this review, and are on the fence as to whether you get the app or not -- then trust me when I say that this is the best app of its kind on the Shopify App Store. With a 30-day free trial, you have nothing to lose by adding this app and seeing if it will work for your business. Bold apps - in general - are great, but this might be their best app yet! Well done Bold, and thank you for everything! :)

Stephensworld
Canada
September 14, 2017

Amazing customer service by Julian who went above and beyond in helping me out with a product with multiple options. Great job and much appreciated!

Tagandtwine
Canada