Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

February 25, 2013

I purchased the options app to assist with my site and it has made it very easy. When I was entering my code I had an issue and the team was there to support me. They are currently working with the liquid to assist me. 48 hours is a good turn around time. Thanks for making if simple.

Beantown Bomber
July 17, 2016

Makes adding options super simple once it's all set up. Seriously, just pay for the installation.

Weave Got It Canada
Canada
November 13, 2016

All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.

The Diy Gang Store
United Kingdom
April 7, 2017

I love this app! It has made it possible for our shop to have rather complex custom ordering capabilities, and it made it easy!

The one thing that was a bit of a hiccup is the time it takes to save options, which slowed me down a bit as a multi-tasker, but it's worth it!

Batchshoes
Canada
Edited June 6, 2018

This app is absolutely amazing. If I could give this a 10-star review, I would. It works exactly as described, and the Bold support team is fantastic. They were more than happy to help me with adding code to a third-party theme to support this app, and also with styling it to match my theme. If you're reading this review, and are on the fence as to whether you get the app or not -- then trust me when I say that this is the best app of its kind on the Shopify App Store. With a 30-day free trial, you have nothing to lose by adding this app and seeing if it will work for your business. Bold apps - in general - are great, but this might be their best app yet! Well done Bold, and thank you for everything! :)

Stephensworld
Canada
September 14, 2017

Amazing customer service by Julian who went above and beyond in helping me out with a product with multiple options. Great job and much appreciated!

Tagandtwine
Canada
June 15, 2021

Every time I have chatted in with Bold, it has been such a smooth process. It can be a very easy app to use but if I ever need help, I am assisted immediately. Highly recommended!

Bluebird Aprons
Canada
Shop Circle replied June 16, 2021

Thank you for the review. We are so happy that everything went smoothly. Thank you for choosing Bold! We are always there to help when you need us.

December 10, 2021

This app really helped me in terms of product management and managing variants etc. So much better than other apps that do the same thing. Uzo from the support team really helped with an issue too and fixed it so quickly! Thanks

customxcreations
Ireland
Shop Circle replied December 20, 2021

Thank you for the review! We've passed your kind words onto our support team. :)

Thanks for choosing Bold and have a great holiday season!

August 6, 2024

Gould & Goodrich
United States
12 months using the app
July 9, 2024

KIDO MEIMOKU公式サイト|一枚板テーブル専門店 鬼童銘木
Japan
Almost 3 years using the app