Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

September 18, 2014

Bold Apps works great -- just as advertised! And BOLD Support has been super and very responsive to our needs. Recommend highly!

Every Child Jewelry
United States
Over 6 years using the app
September 24, 2013

3 days and so far a perfect addition. If you have any need for customer input upon a sale this is the best solution around. You could use Google Docs Forms but they look really unprofessional (but hey, it's free), or you can get a Premium service that looks great but gets expensive really quickly. Plus its one less workflow you need to worry about and for $10/month it's worth it.

Paddy and Co.
United States
Over 6 years using the app
June 3, 2016

Does everything I need and the support is brilliant. Bold modified my store code and continue to help me when I have questions or need to make changes.

Adband
United Kingdom
Over 6 years using the app
August 17, 2023

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!

Creative Document Solutions, LLC
United States
Over 6 years using the app
Edited September 30, 2019

Nick and the team are always responsive and focus on resolving issues and requests quickly. We couldn't ask for better support!

GoodArt
United States
Over 6 years using the app
Edited December 11, 2018

The Bold team was especially helpful in addressing an issue I had with charges being applied to products in my store. It turned out that we needed to update the theme to make the product options work with Pay Pal checkout. Big thanks to Rick and Alexa for immediately responding to my support ticket and also following up with detailed instructions to fix the issue.

Havluhometextiles
United States
Over 6 years using the app
Edited January 16, 2019

This app has helped me streamline my store's product options (which were a NECESSITY). Along the way I had a glitch with Bold & PayPal/Apple Pay checkouts, but Alexa & team helped solve my issues quickly! Thank you! -Sin City Cupcakes

**update** Rifat helped me with a small change that made all the difference in the world for me and my customers… And quickly! Thanks so much!

Sin City Cupcakes
United States
Over 6 years using the app
March 9, 2015

Great app, easy to use and the best one out there for product options management.

The support team is very responsive and friendly. There's a very particular feature we would like to have and they immediately offered to look into it and see if it can be customized in our store.

GlobopStore
United States
Over 6 years using the app
Edited October 25, 2024

If you have an e-commerce website, you NEED this SC Product Options app! This is save your time and money! Customers will easily make purchases! Shop Circle is offering a free live chat service, so it is really easy to get an instant support right away! HIGHLY RECOMMENDED!

THE THREE WORDS l Cakes & Flowers
New Zealand
Over 6 years using the app
September 2, 2015

Really like this app ... makes life for a single owner-operator with a small budget much easier, as I don't have to invest in higher, deep technology platforms in order to get the options I need to sell my dog collars! Grand job.

Walladoodle
United States
Over 6 years using the app