Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

April 20, 2017

Where do I begin. Product options by Bold is the app that I require for my online store but the setup is not so easy. Our issue is that when you create your options and the options forms are created. We have no way to edit how the form will appear on our pages. The layout looks like crap with input boxes and other from elements all over the place.
We have been back and forth with Bold Support ...

Great Signs
Canada
7 months using the app
December 20, 2018

Does the job - but it's SUPER half-baked. You'll get what you want out of it, but you'll be pulling teeth to do so; and then once you set things up - it's interface is god awful and you'll be confused on what you set up in the first place!

But alas - It works well enough, and it's the only option. God damnit.

Soul Ceramics
United States
5 months using the app
Edited December 19, 2017

UPDATE____

For one more time i send an email and they dont reach back to me. I have issues and i cant work with them if they dont have good support.

I think it's a good app. I had tried a couple of other Options apps but this is the only one that has the flexibility that I need. The only issue is the support i think, because i send them an email to install for me and they did not reach back to me ...

Thepionears
Greece
4 months using the app
July 3, 2022

Good app, but the Help Center website is badly structured. They make many other apps besides this one, and the worst part is that the support information for all of them is in the same reference page.
Every time you want to get documentation for this app, you have to check if the search result is about this app out of 40+ apps. While this is a good app, this stress is tremendous and wastes a lot ...

itamo
Japan
4 months using the app
March 23, 2019

I've paid and upgraded to premium, however, my options remain at the basic level and I cannot set up swatches. Very frustrating...

Rattan Imports
United States
4 months using the app
Shop Circle replied March 26, 2019

Hi there, thank you for the review. I wanted to apologize that you ran into some issues regarding the switch from Basic to Premium, however I am happy to see that our support ...

June 5, 2014

Works great! Just need a little help with the css and limiting characters in custom text fields. Certainly one of the best apps ive installed so far as long as i can blend it into my theme a little better. 5 stars from wizardpatch.com

UPDATE: GOT ISSUES AND NO SUPPORT REPLIES.
Quite buggy at the moment and been a number of days with no response from support. We have 4 of their apps, support was ...

WizardPatch™
Australia
27 days using the app
January 12, 2021

I deleted the app and files still lingering causing my website to slow down. I tried to delete them now its causing me liquid error

Tagit Express
Canada
20 days using the app
September 1, 2017

This App is currently broken. If your customers purchase using Internet explorer they will be able to add a bunch of options and not pay. Creating a customer service disaster.

Preg Li
United States
18 days using the app
March 23, 2014

I wish it were easier. I just can't seem to figure out how to link up multiple options to a product.

mitchellwest
United States
13 days using the app
March 21, 2022

Would have been a good product, but be warned that it is NOT compatible with shipstation. If you are using a third party shipping software, this app will not work for you. We learned that the hard way and they do not mention it anywhere in the software.

Pranks Anonymous
United States
13 days using the app
Shop Circle replied March 24, 2022

Thank you for your honest review - we truly appreciate your feedback.

We're terribly sorry about the lack of documentation on our app's incompatibilities & limitations - we ...