Reviews (2,624)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

August 12, 2024

We have used SC Product Options for a few years now. It has allowed our business to grow by offering made to order customizable products to our customers. We highly recommend!

Elaine B Jewelry
United States
About 4 years using the app
November 6, 2024

Worst app I've used so far, which is very unfortunate for an app that costs $39.99 per month.

NOTHING just works, every single minor change I wanted I had to contact support. Then it would get escalated and take up to 48hrs to make the small changes.

Also not a lot of options for customization available. You cant change a lot of sizes colors or anything really.

Conditions can't be easily added to other sets, super time consuming.

StarSpot
Netherlands
5 days using the app
August 22, 2024

Great team of people that really take the time to make sure you are happy.

Bonbon Compact Living
United Kingdom
Almost 2 years using the app
August 23, 2024

Muaza was great at keeping me informed of the progress of the issue and completely sorting it out for us. Much appreciated!!

DailyVapes
United Kingdom
About 6 years using the app
November 13, 2024

Even though this app didn't work for what I needed, the team were super helpful - set up a call with the product owner to go through it and even suggested other apps that might help. Great support for a solo-entrepreneur!

Póchette
Ireland
About 20 hours using the app
September 12, 2024

they helped to fix the issue

Fluffy Crunch
Australia
About 5 years using the app
August 5, 2024

This app is worth every penny and then some! The flexibility and customizability of the app makes sure your customer's shopping experience is easy and seamless. We could not function without it!

Commemorate Group Inc
Canada
About 4 years using the app
November 14, 2024

Easy to use, customer service is fantastic!

AutoShop Express LLC
United States
10 months using the app
October 31, 2024

Quick support

Gurupia
United States
Almost 3 years using the app
August 1, 2024

I've had a fantastic experience with this Shopify app! It's incredibly user-friendly and intuitive, making it a breeze to set up and manage. What truly sets it apart, though, is the exceptional support. The online advisor was incredibly helpful, providing clear, timely guidance and answering all my questions with patience and expertise.

EcoBagPlus
Canada
Over 2 years using the app