Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

Edited October 2, 2019

Not every bold app is a winner, but Product Options most definitely is! The newest version 2 is the best way to create and customize a multitude of product options while avoiding Shopify's variant limitations. Not to mention the customer service, which has been truly exceptional! Customer Service from Simran and Rony was super quick and easy, thanks for the great support!

Liquidbarn
United States
Over 6 years using the app
October 26, 2017

My shop is now more simple than ever. Easy product options for my customers means less customer support emails that I have to handle. Bold even helped me out by inputting some code because I have a complicated theme. Thanks Bold!

Modernout
United States
Over 6 years using the app
March 21, 2018

The support team from Bold is really helpful!
Special thanks to Shubhneet for the prompt replies and she's really patient in explaining how to go about to resolve my issues with product options! Overall, the app is easy to navigate and the support team is efficient and friendly! :)

Juix Up
Singapore
Over 6 years using the app
Edited October 5, 2020

We are very impressed with the product options app. It has given our website a great new look and feel. The support and development teams are excellent in dealing with any queries i had to ask. We've also been able to combine our finance app at the reinforced bed company with Bold App's dynamic pricing, generating more sales and flexibility.

The Reinforced Bed Company
United Kingdom
About 6 years using the app
Edited August 27, 2024

The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.

LemonsAreBlue
United States
About 6 years using the app
Shop Circle replied August 23, 2019

We're so glad to hear that you're enjoying our app! We always recommend making a duplicate copy of your theme before inserting the code just in case. :-) But our team of installers are always ready to help in case anything goes wrong, especially when there's a lot of code.

We'll be sure to share the kind words with Rahul! Thank you for leaving us a review, and you have an awesome selection of tumbler cups by the way!

March 17, 2017

Exactly what I was looking for! The feature set is perfect for my requirements.

The integration of the app into an AJAX theme was done fast by the support team at BOLD. The support in the live chat and via email was fantastic as well. Comprehensive guides, tutorials, videos, etc. make the BOLD experience a fluid and enjoyable one!

Saint Anthony Industries
United States
About 6 years using the app
August 30, 2018

Great app! I would highly recommend this app if you have multiple options/variants.

Camarostoreonline Com
United States
About 6 years using the app
Edited June 29, 2020

Had an issue and I got through to an assistant. Looked like problem solved and then it was. Through a combination of staff, Kaiser was able to do a simple fix by removing the change and putting it back in. Simple but it worked. Now back to happy customers.
Thanks much Kaiser

Past Into New
Canada
About 6 years using the app
December 20, 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me.
No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Zipper and Thread
United States
About 6 years using the app
December 26, 2013

This is an awesome app and a must have if you offer multiple options for your products. The support provided by the team is superb!

NavRepair.com
United States
About 6 years using the app