Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

October 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Nardo's Natural Private Label
United States
About 6 years using the app
Shop Circle replied November 3, 2021

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!

Edited January 28, 2019

I am new to using Bold and had some confusion with the app. Rony and Nirav were very helpful in guiding me to add options to products in my Shopify account. Rony even sent a video! Awesome! Very helpful!!

God's Garden Treasures
United States
Almost 6 years using the app
November 20, 2018

It takes some time to get set up but it really is the only good option out there! Trust me I tried 5 other apps before going with Bold. If you want one that actually works and does what you want it to then this is for you. Also, great support from their online chat including Guri who really helped me even during the busy holiday push.

Helen Ficalora
United States
Almost 6 years using the app
May 23, 2023

Great work! Developer helped me install the options on my new theme.........Thank you..............

Upzy.com
United States
Almost 6 years using the app
Shop Circle replied May 24, 2023

Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support and Dev team hit the mark for you.

Always at your service!

Cheers,
Customer Success Team | Shop Circle

January 7, 2020

Good app and great customer service! Provides the customizations and capabilities that we need for the products that we sell.

JourneyBikes.com
United States
Almost 6 years using the app
Shop Circle replied January 7, 2020

Hello! We're really happy to hear you're enjoying our app and our customer service. :-) Please let us know if there's anything we can do to assist you. Happy customizing!

Edited March 15, 2017

This app is awesome and does exactly what I needed it to do for my options for my website. MC with customer service was quick to respond and very helpful. I highly recommend this app to anyone needing to use multiple options for their products.

Premier Home Gifts
United States
Almost 6 years using the app
March 14, 2018

very useful app, easy to use and works!

Sheila Flower
Hong Kong SAR
Almost 6 years using the app
May 10, 2022

I have been using this app for years. now we updated to a new theme and ran into some problems. But the support of Bold Option App was super quick and helpful to fix all the issues. Now everything rans perfectly again. Thank you for the kind costumer support service

GISELLE
Switzerland
Almost 6 years using the app
April 9, 2014

Really useful APP, will save us a lot of time and gives us so much more flexibility
Support was really good to help finish off the setup.

Thanks

IdealKit
United Kingdom
Almost 6 years using the app
October 25, 2013

Excellent support, responsive app, well designed adds a lot more flexibility to products day one. We used there install option and can now customise products easily with NO IT support. Strongly Recommended

Vanillabikes
United Kingdom
Almost 6 years using the app