Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

July 13, 2017

Have been using this app for over a year now and it has been easy to setup and stable to use. Great for lots of products that need options for customer to select. Love it!

Yumo Pro Shop
Canada
Almost 6 years using the app
August 30, 2018

Great app! I would highly recommend this app if you have multiple options/variants.

Camarostoreonline Com
United States
Almost 6 years using the app
October 24, 2018

Support from this app has been great! Cody from Bold really helped me out and very quickly...excellent customer service!

I use the app to create unique gift boxes where the customer can choose what goes in the box!

Gifting Made Simple
South Africa
Almost 6 years using the app
Edited September 20, 2019

Great product assisting us to have product options on our web page. Mona and the tram from support are always friendly and happy to help.

Aussie Time Sheets
Australia
Almost 6 years using the app
Edited January 9, 2025

The app works well for our shop with custom products and multiple options. Support is excellent.

kingfisherwoodworks
United States
Almost 6 years using the app
Edited September 13, 2023

I'm satisfied with the service, my problems were solved quickly.
Thank you Nitesh for the work!

KUSHTOM
France
Almost 6 years using the app
Edited May 20, 2015

I sent a request to upgrade my Product Options and the staff emailed me within 24 hours with instructions on what they needed. The upgrade was performed quickly and I received emails with updates during the process. It is a pleasure working with the Bold Apps staff, they are very knowledgeable about their products and are always extremely helpful!

Wedding Hair Accessories, Jewelry, Favors and More | Jena Richards
United States
Almost 6 years using the app
February 10, 2014

Very pleased with this app. Installation was simple and we've had no problems so far with it. Support when we needed an extra feature was quick and helpful. Can't recommend these guys enough.

Executive Online Retail
United Kingdom
Almost 6 years using the app
January 29, 2014

Easy to use & a must-have for my site!

POLISHANGEL® USA
Germany
Almost 6 years using the app
August 10, 2023

The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.

One Stop Promotions
United Kingdom
Over 5 years using the app