Reviews (2,629)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

November 6, 2017

The boys (and gals) at Bold get the job done! Having recently updated my Shopify store theme, I ran into issues with our product options app. Unbeknownst to me, I did not know changing the store theme would be such a task. Having also launched a regional tv ad to promote our business we submitted an urgent request for assistance and their support team did not disappoint. Shout-out to PAUL & COLE for stepping up and knocking our issues out of the park! Smoke'em if you got'em... Thanks

The Pound Cake Company
United States
Over 5 years using the app
February 13, 2017

Top Notch App! AMAZING Customer Support! Any hiccups and they hooked me up literally within 4 hours(I called and emailed them at 2 o'clock in the morning)

Memorytag Greeting Cards
United States
Over 5 years using the app
Edited August 6, 2024

Great service, easy to communicate and a supportive team.

Pickett London
United Kingdom
Over 5 years using the app
January 31, 2020

Bold provides a great functioning app, along with amazing technical support! I would highly recommend them.

HydroPros.com
United States
Over 5 years using the app
April 23, 2014

Love this app. We sue it on multiple sites and are very happy! Customer service is amazing.

Revolution Jewelry
United States
Over 5 years using the app
February 11, 2014

This app is an absolute lifesaver. I had no idea how I was going to use the other product customization application to set pricing based on the various custom options that our products offer include. With more than 1,000 products with customization options, I was dreading my decision to get in this niche.

It has literally saved me 40 hours of time already. Strongly recommend this app to every store owner. It's a must-have to us.

Pet Memory Shop
United States
Over 5 years using the app
Edited August 13, 2024

Amazing app for my shop!! Does everything I need to do, gained me more sales with additional items.

Woof + Wonder Co.
United States
Over 5 years using the app
Shop Circle replied October 1, 2019

Thanks so much for the review; we're really glad that our Product Options app fits your store's needs! Please let us know if we can help at all, but in the meantime, we look forward to seeing your continued success. :-)

By the way, I LOVE your Halloween-themed dog bandanas! They are so cute.

Edited March 30, 2023

Ahmed was so helpful when identifying an issue with our bold options- he presented multiple solutions and enacted them with ease, great customer service!

Happily Ever Laughter
United States
About 5 years using the app
August 27, 2015

Great app and very helpful and responsive customer service! Highly recommend!

Hi Little One
United States
About 5 years using the app
September 2, 2014

Nice app, I have been using it for my build your own package deals for several months now. I have had good results and it has given me more options to build my site the way I want it.

Scorpius Tactical LLC
United States
About 5 years using the app