Reviews (2,632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.

September 25, 2023

The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.

K&S - Sydney
Australia
Over 4 years using the app
November 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Magic Candle Company
United States
Over 4 years using the app
Shop Circle replied November 2, 2022

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!

May 25, 2017

Truly an amazing app. Added necessary options I needed without any extra code. Amazing support staff. Highly recommend.

Lolas Pet Boutique
United States
Over 4 years using the app
Edited November 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Modern Blaze
United States
Over 4 years using the app
July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

State Bicycle Co
United States
Over 4 years using the app
January 11, 2020

Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.

MyBatua.com
India
Over 4 years using the app
Shop Circle replied January 13, 2020

Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.

November 29, 2019

This app is (almost always) fantastic and the support is really excellent. For example, I was having an issue and I needed help which required several email exchanges. The people who helped me were very fast to respond (especially Rony Shubhneet) and got my upgrade done right away. Yay for Bold Apps! :)

Trees for a Change
United States
Over 4 years using the app
Shop Circle replied December 2, 2019

Hello there! We're so glad to hear that Rony and Shubhneet were able to work with you to get things working as they should. We appreciate the kind words in your review, thank you so much!

If there's anything we can do to make your experience with our app ALWAYS fantastic, please let us know! :-)

June 30, 2014

We love this app!! In addition to it being very easy to install, the staff help was amazing and answered all our questions within minutes. Every customization works so smoothly - which has been perfect for our customers' buying experience too! Don't know how we managed without you Bold Apps!

Lounge Collars from blanket
Canada
Over 4 years using the app
March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

AURUM + GREY
United Kingdom
Over 4 years using the app
Edited February 1, 2023

I have been using this app since 2019 and have LOVED it since the beginning! I need dozens of variants that this app does everything I need. Each time i've reached out to customer service, they have been prompt to respond and are always friendly and helpful! The customer service is always *chefs kiss* I will gladly continue to use this app as long as i have my Shopify store :) A++++! I just like to update my review to keep my 5-star review boosted! Jeff helped me today and he was incredible. Not one doubt how much i love this app :)

Orsini Vinyl & Designs
United States
Over 4 years using the app
Shop Circle replied November 19, 2019

Hi there; thank you so much for the review! We really appreciate you taking the time to do so, and be so open about your experience. We love offering top-notch customer service, and are happy you were able to experience that. :-)

We definitely are able to assist with some small CSS adjustments! Swatch sizes are super valuable, and we're glad that the team was able to adjust the code for you. Thank you again for the great review, and please let us know if we can help with anything else! :-)