Reviews (2,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its advanced product customization and variant management capabilities, highlighting features like conditional logic and bulk changes. They find the interface intuitive but note a learning curve. The support team is praised for their quick and effective assistance, often involving live calls. This app is valued for enhancing the shopping experience by efficiently catering to diverse customer preferences.
Refine
-
By rating
We are a computer systems integrator company that offers our customers a variety of customization options. We were stunned when we saw how few options and variations we could have with the default Shopify setup. That when we found Bold Product Options in the Shopify store and have never looked back! The ease of adding all our options without having to keep a massive spreadsheet full of option prices and variant costs alone is worth the cost of the app. Also, the swatches for our pc components has been a game-changer. Having a list of product options doesn’t convey nearly the same image of professionalism as having pictures so people can see what they are upgrading to. This feature alone has led to more customers choosing to upgrade their products than we ever had before!
We have received amazing customer support along the way! Any time I have ran into a question, I have been contacted within the same day. On one occasion, I was working on something that comes standard with our products and trying to edit the checkout cart text. I thought it might be something I could change with Bold Product Options, and I reached out to Bold Support. Even though it was an option built into the basic Shopify app, they took the time to guide me on where to find and how to fix it! For something that wasn’t even a part of your app! No one else is going above and beyond in product support like that these days!
Our store was located on another platform before coming to Shopify, and we were worried that things would be more difficult than they had been there. Bold Product Options alone has eased our mind and made making changes to our store and any options we want to offer a breeze. We really appreciate your product and your amazing support team! Thank you, from us at RGB CustomPC.
Hi there, thank you so much for your review! We're so happy to hear that we've made your experience in migrating to Shopify a pleasant one. We always love to hear success stories, and knowing that you've seen an increase in upgrades is delightful. :-)
We're always available to help should you run into any other problems, have any questions, are looking to expand your apps, or if you want to share your successes! Warmest Regards from the Bold Commerce team.
Love this app! Allows me to add more then the 100 variation cap that shopify has. I can literally do almost anything with this app. Highly recommended!
Love this app. Can't wait to offer so many more custom options on my site. My customers are going to love this too! BOLD customer support was fabulous in getting this app set up in my store quickly.
Oh man - I honestly do not understand how I didn't install this app sooner. As always, Bold Apps has made this super functional a,d their support, instructions, etc. are so helpful. Worth every penny. EVERY PENNY!!!
Really nice introductory video when you get started. Awesome.
We've been using this app for a few years now and it's has been a game-changer for our cake business. Support is also really helpful.
I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.
Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend
Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!
This app has everything I need, including; many different types of options (e.g. text only field), many display customisations and a robust conditional options feature.
On top of that, customer service is out of this world. Rick and Brysen were extremely patient, empathetic and knowledge when I made some inquires and they were willing to go above and beyond to make sure I my needs were met. Highly recommend BOLD apps based off the customer service alone.
Hi there! Thank you so much for the review; we're glad that our Product Options app has all the different types of options you wanted to see (and hopefully more!).
We're so glad to hear that our customer service specialists were also able to wow you; we appreciate the recommendation very much. Thank you for the kind review, and we look forward to seeing your continued success!
Exactly what we needed for our store--the file upload option is a huge help, and any issue or change we've needed to make, we've received excellent customer service from the Bold team. Without these guys, I don't know what we would have done! An awesome product.
Perfect support. thx.
Hello,
We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating.
We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently.
Best wishes,
The Shop Circle Team