Reviews (2,595)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

June 23, 2017

MC and Paul are nice and quick to solving issues at hand

Shop Interior Ink
United States
Almost 4 years using the app
November 19, 2015

So far I love the app. There is a bit of a learning curve and implementation took longer that what was promised but it's helped out my store tremendously! I used another customization app but they didn't offer everything I needed. I do recommend this.

Sweets By Jubilee Favors
United States
Over 3 years using the app
Edited September 21, 2019

I have been experimented problems with this app for so long.

But support reached me after my review and took care of all the issues, i wished the problem was solved sooner but it's fixed.

L'Univers Otaku
France
Over 3 years using the app
Shop Circle replied September 16, 2019

Hello there. I'm so sorry about your experience with our app so far! Unfortunately, it has taken us longer than we would like to sort this out due to the rarity of the ...

August 13, 2018

sometimes the support can be a hassle but for the most part the app works for what I need it to.

Adsco
United States
About 3 years using the app
January 7, 2014

Products options work well. Would be nice if the app generated custom SKUs based on the options though.

Lencomi Leather Co.
United States
About 3 years using the app
August 22, 2023

Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!

EcoBranders
United States
About 3 years using the app
December 18, 2013

This app is an essential tool when offering products with multiple options e.g. colour, size. Without this application I would have struggled to provide the simplistic, easy, buying structure necessary for the more complicated products I wish to sell. Overall a must-have app!

L.A. Lens
United States
About 3 years using the app
March 13, 2014

This is an awesome app! It accomplished the things that Shopify itself could not do. Allows for multiple options and the ability to customize them. The customer service is a little slow when asking for help, wish there was a support chat feature!

Sun Welding Safe Company
United States
Almost 3 years using the app
June 30, 2022

Customer service is fast and helpful. We had a problem with one of our product option sets and the representative I spoke to, David Thistlethwaite, was quick to respond (within 24hrs) to our questions. The problem we were experiencing was something Bold hadn't encountered before. After going back and forth for about a week, the problem was resolved when David suggested a work-around that ended up ...

Miami Fitwear
United States
Over 2 years using the app
January 5, 2020

Overall the product options App by Bold has been a lifesaver for us. We really needed the mix of pieces that it pulled together. I give it 4 stars only because there is just some slight room for improvement (like removing excess data from product info and ability to hide products from showing or not on checkout - because it impacts abandon cart messages in strange way for us but we have unique ...

SoloStrength
United States
Over 2 years using the app
Shop Circle replied January 7, 2020

Hi there! We're so glad to hear you've been enjoying the app; we appreciate the review very much. We appreciate the feedback as well, and are always looking at ways to ...