SC Product Options , 2,526 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, particularly useful for stores with numerous products. Key features such as the Dynamic List and order note requests for each item are valued. The app is recognized for its reliability and ongoing enhancements. The customer support team is commended for their quick and efficient responses. Despite minor limitations and occasional glitches, many merchants consider the app crucial for their store operations.

Edited November 19, 2017

Good app. Good people. Sometimes support is unresponsive but when they do respond they are very good.

Igift
Canada
Almost 5 years using the app
July 6, 2016

Great app, once you figure out how simple it is to use it is a great way to addd options with simplicity to your Shopify store, we love it at Speed Media, saves us tons of time!

Speed Media
United States
Almost 5 years using the app
March 7, 2014

Our products require more options that Shopify is constructed to deal with natively so we were forced to find a solution elsewhere. After doing some research we settled on the Product Options app and it has been just what we needed. We've been able to give our customers the variety that they wanted and increase our functionality. Now that conditional logic has been added we're excited to take advantage of it and streamline our inventory even more.

Deer Crossing Archery LLC
United States
Over 4 years using the app
February 26, 2015

I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.

Cat's Tale
Mexico
Over 4 years using the app
September 13, 2019

Just submitted a support request. Please deal with it immediately as I cannot spend any more time dealing with the problems. Sometimes the options show, sometimes they don't. I've done everything correctly.

LP Photoceramics
Canada
Over 4 years using the app
Shop Circle replied September 16, 2019

Hello there! We received your request, and have sent you a collaborator account so that we can gain access to some parts of your store, which allows us to figure out what the issue is that's causing the options to show only sometimes.

If you could please accept the request on your end, and let us know when you have, we'll be able to take a look into this ASAP!

Edited July 23, 2019

I asked for Reps last name because he did so much above and beyond what emailed about Kaiser Joney

Wholesale Door Closers
United States
Over 4 years using the app
Shop Circle replied July 24, 2019

Hi there; thank you for taking the time to leave us a review! We're very glad to hear that our support specialists were able to get things resolved for you and exceeded your expectations - that's certainly what we strive for!

Edited April 30, 2024

The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!

SCS Interiors
United States
About 6 years using the app
March 25, 2020

Great support, most are very helpful. The live support chat isn't as good at the email support, so I advise emailing but live chat is good if you need someone to pass on a message ASAP and live chat can help with simple tasks. All and all this company will go above and beyond to help you and make this app work for your site. The only negative I have is ease of use over some other product options apps. I have tried them all. Some are near impossible to figure out. Some are easy as pie to set up options. This app is somewhere in the middle. Not hard, not simple, could be a little easier. Otherwise the app works great.

Doggie Diva
United States
Almost 4 years using the app
June 23, 2017

MC and Paul are nice and quick to solving issues at hand

Shop Interior Ink
United States
Almost 4 years using the app
November 19, 2015

So far I love the app. There is a bit of a learning curve and implementation took longer that what was promised but it's helped out my store tremendously! I used another customization app but they didn't offer everything I needed. I do recommend this.

Sweets By Jubilee Favors
United States
Over 3 years using the app