Reviews (2,624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.
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Huron was extremely helpful and answered all of our questions within the first 5 min of the call. He then offered to personally ensure everything gets edited and uploaded correctly. Great first experience!
The customer service did great to us. Super helpful. Will recommend Iris
Harris, your online Service Technician, stayed online with me as he worked diligently to assure my option issues were handled and fixed properly. I appreciate his passion to get it to work correctly. Products will always fail at one time or another, its just about the fix that can happen to get things up and running as quickly as possible and again he did that very well. Thanks again, Lyon at 3D Crystal Creations!
The features are suited well to those that require multiple variant options with conditional settings on their store. Their support is also superb, with a video walkthrough meeting provided to ensure you can utilise the app to its full effect.
Any time you try and make any change, be prepared for it to mess with another random part of the options you've set up. I try and do anything simple and something goes wrong, and then customer service are sure to explain to you the stuff you've already tried and not address the problems. Ever.
Very good APP. It takes some time to understand everything .. but then it runs.
Its the best app for the variants and custom products
A great customer service helps in all ways to resolve the issue
Product Options works great when you need to ask customers for extra fields information when selling items. We've been using it production for several years now. Product support is both responsive and helpful to assist with product updates. Highly Recommended.
The level of service and support from this team is second to none, they are always on it when we need assistance.
Harun. Was extremely helpful, don't know what I would have done without it.