Reviews (2,628)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

May 30, 2019

Thanks To Rushi! she helped to set up a new option. (Wonderful) this app is very good customization features to make better shopping experience for all our customers.

EndoGear
United States
Almost 5 years using the app
Shop Circle replied June 4, 2019

Hi there, thank you so much for the positive review! Happy to hear Rushit was able to help. It's always nice being able to receive quick chat support. If you need anything don't hesitate to jump back onto chat or email us. :)

March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Tagged with Love
United States
Almost 5 years using the app
March 13, 2020

I talked with Carter when using the help chat to answer a quick question with some coding issues. 10/10 would recommend asking for Carter when you use customer support! Thank you again Carter! Great job at hiring helpful and knowledgable employees Bold!

Ecocentric Mom
United States
Almost 5 years using the app
November 30, 2018

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Mag-Bar
United States
Almost 5 years using the app
Edited May 2, 2020

I started using this app a few years ago and had absolutely no problems. I then switched themes and ran into every problem under the sun. After going through several different people, Rony, Laurel, and Carter were finally able to provide me the assistance I needed. The app is now running smoother than ever and looks beautiful. Thank you so so so much for providing the help I needed to make this app work for my needs!

Pacific Hound
United States
Almost 5 years using the app
July 22, 2013

Absolutely love this app. Was pretty much forced to try it due to shopify's ridiculous variants that equal 1 product. But this app fixes that issue.

Tactical Mindz Stunt Shop
United States
Almost 5 years using the app
January 24, 2020

Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!

Moon Buzz Media
United States
Over 4 years using the app
September 25, 2023

The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.

K&S - Sydney
Australia
Over 4 years using the app
Edited February 21, 2015

More option means more buying!!

Badmintonian
United States
Over 4 years using the app
November 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Magic Candle Company
United States
Over 4 years using the app
Shop Circle replied November 2, 2022

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!