Reviews (2,625)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.

July 20, 2021

Great custom service! Daniel helped us with an issue we ran into. Couldn't be happier, thanks Daniel!!!

Souzafit
United States
Over 2 years using the app
Shop Circle replied July 20, 2021

Thank you for the kind review. We are go happy that Daniel was there to help you! Thank you for choosing Bold.

June 27, 2023

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

Wolf Tooth Components
United States
Over 2 years using the app
Shop Circle replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you.

Have a lovely day,
Customer Success Team | Shop Circle

March 19, 2013

terrific app & very very quick and kind and friendly support!
clean layout, easy to use.

Banter Banner
United States
Over 2 years using the app
October 11, 2021

Had an issue with pbb not connecting to my new store theme. I reached out to Shopify asking to see if something was done wrong on my end; all within 24hrs a Shopify rep reached out to a PBB rep, which in return reached out to me and literally fixed everything for me. Absolutely no confusion and everything fixed so quickly! Recommend Bold for personalized options for listings!

BeauCo NC
United States
Over 2 years using the app
December 21, 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Lethal Gaming Gear
United States
Over 2 years using the app
October 30, 2013

Just what my store has always needed. It's early days - I haven't finished seting it up yet but the customer support on integration was quicker than expected and fantastic.

Baby Gift Works
Australia
Over 2 years using the app
November 8, 2013

This app is a must have! I make invitations and it is the only way to allow customers to input there text. So excited that I found product options. Can't wait to try out everything that this app has to offer!

Your Happily Ever After
United States
Over 2 years using the app
March 8, 2015

Product Options is a fantastic app for my shop. My products are made-to-order with several options, including conditional options, and this app supports that and makes it look great!

The custom service is excellent! I had the Bold Apps team install Product Options for me. They answered all of my questions promptly and had the app installed and working perfectly in less than the originally stated time.

I would highly recommend this app for anyone who wants more control over the options for their products, and I would recommend Bold Apps in general as a company with high quality products and service.

Crimson Gypsy Designs
United States
Over 2 years using the app
February 10, 2015

so good so far, thank yo guys and keep it up!

hautephones
United States
Over 2 years using the app
July 9, 2014

The app is awesome, delivers as promised and is so easy to use. The CS is even better than the product. Holly and the team she works with is very professional and responsive. We identified a few bugs and they got right on it and fixed it. No muss no fuss. It is really nice working with people that are great at what they do.

You will not be disappointed!!!

FeMaille Seodoir
United States
Over 2 years using the app