Reviews (2,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!
Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us.
We are always here to help 24/7!
All the best,
Customer Success Team I Shop Circle
Awesome app!!! Very easy to use! Very pleased with the quick response to a small issue. Had us back up and running in no time!
So helpful when business's have a live chat feature! Parminder was very quick and offered a solution to the problem I had. 10/10
As non-techies we really appreciate Bold's patience when dealing with us
The Product Options app is performing brilliantly, first with Nirav's help and latterly with Camila, who has been excellent
The app, used in conjunction, with conditional logic, has given us a real advantage over our competitors
Looking forward to using CL to offer charged shipping, free shipping & click & collect options
Thanks again Camila
Hi there! Thank you very much for taking the time to leave us a review - it means a lot to hear your experience! I'm sorry about the time difference delays - we have merchants all around the world so we definitely want to expand our support team in order to best serve everybody, no matter what time it is where they are.
Great to hear that Nirav was able to help you out with the issues you ran into with options and logics. We'll be sure to share the kudos with him. :-) Please let us know if we can help in any other way!
I love this app. We make a highly customizable product and this fit the bill perfectly!! Ty so much to Tamer for his help walking me thru it! and a special shout out to Warren for tweaking it :) I cannot say enough good things about this company or this app!
Nicholas provided me quick assistance, and the new solution ultimately replaced something that was previously much more convoluted. Great support from this company.
I used this app to add product personalisation options to my product pages! Truly brilliant app with fantastic support - You receive a response within a day and the whole team are intelligent, friendly and always willing to help!
*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.
We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department.
I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star!
Rolf
Luxerozen.nl
amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly