Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

Edited October 9, 2022

Phenomenal. Deeply used Product Options app running on Motion Theme. jade B. from Bold support helped us in a fantastic way. Thank you very much!

Brand Privee
France
Over 4 years using the app
March 7, 2017

We have two shopify stores and use three Bold apps (Product Options, Product Upsell and Product Discount) for each. They work great together! Tamer and the Bold Support Team have been super responsive to our various tweaks to make the app perfect for our websites. We highly recommend.

Ipaint Us
United States
Over 4 years using the app
December 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

TST
United States
Over 4 years using the app
October 29, 2018

Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.

Wolfman Razors
Canada
Over 4 years using the app
November 25, 2018

A Big Thank-You to Rick to helping me work through learning how to set up non-priced variants to work with Bold. He went out of the way to make a video to show me the steps, and checked back to make sure everything was working. Awesome job and I love the app!

Princeton Watches
United States
Over 4 years using the app
Edited April 3, 2024

Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service

Metal Art of Wisconsin
United States
Over 4 years using the app
November 27, 2019

Kelsey did an awesome job helping me out today....just before our big Black Friday sale I thought we had an issue and turns out it wasn't as big a deal as I thought. THANKS KELSEY!!!!!

Absolutely Southern Designs Gift Store
United States
Over 4 years using the app
Shop Circle replied November 27, 2019

Hello there! Thanks so much for the shoutout to our support specialist, Kelsey. We're so glad to hear that the issue turned out to be smaller than you thought - however, it doesn't make it any less important!

It's wonderful to hear that everything is up and running as it should now. :-) Black Friday is stressful enough as it is, and all you should be worrying about this weekend is your sales.

Cheers! And please let us know if we can help with anything else!

February 24, 2023

I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!

Forever Wedding Favors
United States
Over 4 years using the app
December 10, 2021

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

Athlone Jokeshop and Costume Hire
Ireland
Over 4 years using the app
Shop Circle replied December 20, 2021

We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him.

Thank you for the review and happy holiday season! :)

Edited February 17, 2023

Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!

Higher Octaves
Australia
Over 4 years using the app
Shop Circle replied February 9, 2022

Thank you for your review, and for choosing Bold! :)