Reviews (2,596)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex inventories with a range of product options and variants. They value its user-friendly interface, conditional logic, and bulk update features, which enhance customization and efficiency. The customer support team is praised for being responsive and knowledgeable, providing quick fixes and custom coding. Regular updates keep the app relevant and functional.

May 8, 2019

Rushi is a real one! Shout out to her. The app is actually kind of annoying sometimes but she was good help

Momentum Watches US
Canada
Over 4 years using the app
Shop Circle replied May 17, 2019

Hi there! Glad to hear that Rushit was able to help out with your store. If anything should come up in the future, please feel free to reach out again!

December 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Suits You Competition Suits
United States
Over 4 years using the app
October 24, 2018

I use Bold Product Options for all my products to personalize them. Nil helped me to get a translation going on the options.
Would love it if it could work easily with langify!

Brodali
Canada
Over 4 years using the app
September 22, 2021

The Team at Bold is excellent! Although it may be higher in price than other products offered - Please know that Bold Product Options is the best! I would not ever change. Their customer service is excellent!!!!

Karism Cadeaux
Canada
Over 4 years using the app
Shop Circle replied September 24, 2021

Appreciate the kind words. We pride ourselves on having a team that thanks merchant first. Reach out anytime, we're always eager to help. Thanks for choosing Bold.

August 2, 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real ...

Jayco Mailboxes
United States
Over 4 years using the app
February 8, 2022

I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I ...

Leatherworks Inc.
United States
Over 4 years using the app
Shop Circle replied February 9, 2022

We're so happy to hear you've been enjoying the app! :) Thank you for your kind words and continued support. <3

July 17, 2020

Nir was very helpful and solved the issues I was having! Nir explained everything and made it super simple to use!

sunshinesisters
United States
Over 4 years using the app
Edited November 9, 2018

Bold has such an awesome team. I'll always pick a BOLD app over another app if BOLD offers it. They are outstanding and a big part of our e-commerce success. Shout out to MC Guénette for making our site menu look amazing!

Autumn Flow
United States
Over 4 years using the app
December 31, 2020

I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very ...

The Paw Prints Princess
United States
Over 4 years using the app
Shop Circle replied January 12, 2021

Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization ...

Edited March 7, 2023

This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!

Blakely Made
United States
Over 4 years using the app