Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
Refine
-
By rating
Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!
Thank you for your review, and for choosing Bold! :)
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.
We simply could not function without Product Options. Many of our products are custom made and bespoke. Clients have a myriad of options, many of which depend upon what they select from each dropdown. Bold's conditional logic allows us to offer the available sub-options for each selected option. Some of our products have high-hundreds of possible options (variants) and this is the only way to overcome the 100 variant Shopify limit. Additionally, the UX is certainly much more attractive than would otherwise be possible.
We had an issue with options not adding to cart. Jeff in Bold support went the extra mile and investigated it thoroughly, finally finding the issue in our theme code. Thank you, Jeff!
We've used Product Options for almost two years during which time we have only had two issues. Both have been fixed by Bold. Highly recommended app.
Thank you for the kind words. Really happy to hear that you've been using Options for 2 years, looking forward to continuing to support your business.
We had some questions about some edits in the Bold product options. It was solve very quickly and clear ! Thanks Chintan
Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options.
You have very beautiful furniture, by the way!
I tried the competing apps and... well, they can't really compete! Product Options, the premium version specifically, had all the tools and flexibility I needed to get my Shopify site setup just the way I wanted it. The ease of use it has brought for my customers is well worth the monthly investment. The service has been prompt and first rate all the way around. Highly recommended!
Without this App my site would not have been able to be made on Shopify! The app is so robust with features its mindblowing! I have products that have 25-30 Options and Bolds Product Options App handled it like a pro!
I needed a few tweaks to the invoices and Shubhneet handled my support tickets quickly and made all the changes and now everything is Perfect. Thank you Bold!
We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)
VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.
After looking at many different options apps this one was the best fit for my store.This is the only app I found that adjust the based price when customer pick an extra option. Once I downloaded it I realized I wasn't knowledgeable enough to install it myself. I chatted with the guys at Bold and they were great, had it installed for me very fast and it's working great! Their customer service is fantastic, pleasant people to work with and willing to help. I highly recommend them. Thank you guys!
Great app and quality customer service. If you have a Shopify store and need a way for customers to choose between options, or add on an extra product, this is the app for you!