Reviews (1,351)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options, enhancing customer satisfaction and operational efficiency, especially for complex products. Features like conditional logic and bulk updates improve product listings and integration. The app is noted for its reliability and user-friendly setup. Customer support is frequently praised for its responsiveness and helpfulness, with resources like video tutorials enhancing the experience.

Edited October 1, 2019

Muy buen servicio a cliente, lo recomiendo mucho, la levamos usando ya más de 1 año y todo funciona bien. Chali and Samuel rock

QUIUBOLEE
Mexico
About 1 year using the app
Shop Circle replied August 2, 2019

Hola! Muchas gracias por tu review! Nos alegra mucho que estés disfrutando de nuestras apps. Recuerda contactarnos sin tienes alguna duda! Estamos para servirte :)

Edited June 29, 2020

Just the app I was looking for. Ran into a few issues and the Bold team were on hand to get them resolved for me. Special thanks to Camila and Grant who were super helpful. I would definitely recommend this app.

Luxus Beds
United Kingdom
About 1 year using the app
Edited June 21, 2019

Outstanding customer service! I love that I can email them with my problem and the reply is "done. we took care of everything." Having a team that can take a problem off my plate & handle it without causing me a headache and more down time is worth everything

Lora Douglas Jewelry
United States
About 1 year using the app
April 12, 2021

Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!

The Stately Hound
United Kingdom
About 1 year using the app
Shop Circle replied April 14, 2021

We are so thrilled that Alina was there to help you with styling :). Thank you for the review!

Edited August 31, 2020

This application changed everything for our business. Coupled with Bold Upsell, our average order value increased by 30% and took us into much greater profitability than without. The team is easy to work with, responsive, and knowledgable. (Thank you, Nir!) And the product is excellent.

Dispatch Custom Cycling Components
United States
About 1 year using the app
February 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.

Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, ...

Sweetpeas Inc
Canada
About 1 year using the app
Edited April 29, 2020

Great app and great support, thank you Rajni & Shubhneet for jumping on the issue and getting it resolved. Bold has delivered once again!

*update*
Needed a little bit of support and reached out. Ended up with Aryan who was amazing. 10 Stars!

Head'n Home
United States
About 1 year using the app
Shop Circle replied August 2, 2019

Hi there! Thanks so much for your review. We're so happy that our team could help resolve this for you and I'll be sure to pass this along to Shubhneet and Rajni :)

Please ...

December 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Axial
United States
12 months using the app
Shop Circle replied January 4, 2022

Thank you so much for your review! We really appreciate your feedback. :)

Thanks for choosing Bold!

October 17, 2018

This app is very helpful to clearly state our variants for our product options to our customers!! Very clean cut and easy to use.

Customer service is super fast and helpful as well to help you get the most out of this app for your website! Samuel L. Was very helpful and talked me through step by step on chat when I couldn't find a button!

NorthwindSupply
United States
12 months using the app
October 29, 2018

Really great app for custom products, and great customer service by GURI.
they take care of all the heavy lifting

Havoc MX
Mexico
12 months using the app