Reviews (1,244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its ability to support build-to-order and complex product customizations. It features a user-friendly interface suitable for those with limited technical skills and offers efficient customer support that aids in quick installation and setup. Continuous updates ensure it meets various business needs, with long-term users noting its reliability and positive impact on enhancing customer satisfaction through custom orders.
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This app is very useful and solved our problem. We changed the theme and asked them to help reinstall the plug-in. It quickly ran into it for us, and it worked perfectly on the new theme.
Does everything I need and the support is brilliant. Bold modified my store code and continue to help me when I have questions or need to make changes.
I have been using the Bold Product Options app for over a year. It’s unbelievable that Shopify doesn’t allow this kind of customization out of the box, but Bold truly unlocks the potential. The app is jam packed with valuable features, and we consistently use it to cross-sell to increase average order value.
Even better than the app though is their technical support. The apps are very complex, so inevitably sometimes you will have conflict with different themes. The Bold team has always swiftly addressed our concerns and implemented fixes.
We recently had our add to cart button stop working. Discovered after hours at 10PM on a Friday. Got a response from Brenden at midnight saying he would take a call then, and Julian had the code fully fixed by 10AM. Unbelievable customer support. 5****
Hi there. Thank you for taking the time to leave us such a glowing review! We're so happy to hear that you're enjoying our app, and we look forward to hearing more about your successes with it.
Please let us know if you have any other questions or concerns, and we'll gladly assist again!
Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!
Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!
This app is awesome! It's robust yet easy to use and enable me to sell custom items with ease. The support is fantastic too!
I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!
Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy
Product options in bold, what more is there to say, helpful little app.
I've been using Bold apps for about a year now. Specifically, I love Bold options the most. We have an EXTENSIVE array of options and conditional logic that needs to be applied to each product. No other app even comes close.
Thanks Bold!