Reviews (2,630)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.

March 18, 2014

Professional consultation, quick assistance, friendly service and a user-friendly description
All I expect from such an app!!!! Thanks alot to the Bold Team!

pi4_robotics
Germany
Almost 3 years using the app
May 25, 2014

This app allows our customers to fully customise their orders in a simple and easy form taking the hard work off us!

Effortless Energy - Performance Nutrition
Australia
Almost 3 years using the app
June 4, 2013

Easy to use and excellent support from their staff! Highly recommend this app as it fills a lot of needs the shopify themes have.

Satori Jewelry
United States
Almost 3 years using the app
July 27, 2023

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app.

The support is to the point and seeks to quickly resolve any issues. Highly recommended.

Neil @ UseMyFrame.com

UseMyFrame
United States
Almost 3 years using the app
January 30, 2015

First off, just wanted to say that the customer service and response time in emails back is just 100% excellent with Bold Apps. It's funny how they are Bold apps and we are Bold Shirts! If you can see on our site www.BoldShirts.com we use this app on all our products and it works so good! - another app they have which works really good is the Social Autopilot - plus its free!

boldshirts
United States
Almost 3 years using the app
Edited June 4, 2015

~9/14 This app is AMAZING!
It allows us to offer very 'customizable' products without paying someone to build a custom site!
*The tutorials are very clear.*
...I called the staff several times before buying this app and they were very patient when answering my questions.

6/15 I'm back with more great reviews: Kevin went above and beyond with a quick response and clean-up after a theme change! Thanks!

Ruff Puppies Collars
United States
Almost 3 years using the app
April 8, 2013

Fast service, and could not be more FRIENDLY! Such pleasant nice people. Love this app and service!

dembyandsolomon
United States
Almost 3 years using the app
June 29, 2023

Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)

My Sauna World
United States
Almost 3 years using the app
Shop Circle replied June 30, 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Jeff motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team I Shop Circle

August 12, 2013

We think this app is very easy to use and install and understand.
Also the support is very good.
Also, we would recommend getting the other apps together so that you can combine their features to add some very good upselling usability to your store.
We worried that the app would slow down our store a bit but it doesnt for us and we use 100's of options.
If you worry about compatibility with your theme or other apps just ask first and you will probably get a very quick reply.
PS we really preferred their old name shappify... it was cooler than bold apps.

Barefoot Monday
United Kingdom
Almost 3 years using the app
Edited July 16, 2020

Nir got to the bottom of the problem, and gave me instructions to resolve. Fast and easy directions he knew exactly what was wrong.

WyWires
United States
Almost 3 years using the app