Reviews (2,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its extensive customization options, ideal for personalized products like engravings. It features conditional logic for streamlined product pages and supports efficient multi-product updates. The app is reliable, and the support team is noted for their quick and effective responses, handling complex issues via live chat and video calls. Merchants credit the app with enhancing customer experience and boosting business growth.
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We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!
The simplicity of this product is what i like the most. Also, Harpreet is very helpful with problem solving!
Thanks for the review; we're happy to hear that you're finding the app easy to use, and that it works for your store! We'll be sure to pass along the message to Harpreet, as well. :-)
I really love your heart and rose rings, by the way!
I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.
Hi there,
We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years.
We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers.
Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us!
If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help.
Warm regards,
The Shop Circle Team
I absolutely LOVE the Product Options app!! My customers are able to give me all of their order information as part of their purchase, instead of having to go through the extra step of sending it to me in an email.
Product Options has been wonderful for our store, we love the flexibility it gives us. Jonnathan and Sam were very helpful today when I inadvertently made a change the broke the display of our options. Great support when you know just enough to be dangerous!
Hello! Thank you for the kind words; Sam and Jonnathan are so grateful! We're happy that we go that display issue resolved, but let us know if there is anything else that we can assist with in the future. :-)
Naman helped me with setting up the right option for a product it was made stress free and easy with Naman's amazing help Thank you A+ service and highly recommend App
Challi helped via the chat today, Challi was friendly and although no problems were resolved but he kept me well informed that the problem was being looked into.
Hi there, thank you for the review! We're sorry to hear that we weren't able to resolve your issue via chat; sometimes it requires our app specialists to look further into your store and tackle the issue. :-)
We appreciate your patience during this time, and wish you the best of luck with the launch of your store!
It's better than all the other apps. The support is fast and it just eclipses every other app out there. We're doing custom jewelry and needed a ton of flexibility and features. Nick helped us out in support and answered design and compatibility questions that the other app support couldn't! great experience
We really appreciate you taking the time to leave us a review and sharing your thoughts, plus all the kind words! We're so glad to hear that Nick was able to steer you in the right direction with support and questions answered, as well as compatibility constraints.
We're glad we could give you such a great experience, as that's what we strive to do! We look forward to seeing your continued success, and are happy to help with anything else we can in the future!
I've been using this app since 2019 and it has been a game-changer for the customizations on my website! Customer service is always helpful and very quick to resolve my issues. Lately, I was having trouble with add-ons disappearing when a customer used a third-party checkout buttons from the cart page, so I reached out to BOLD for help. I forgot to allow them access into my orders to further investigate but Daniel took initiative to look through my code and saw that I was missing some lines of code that made sure add-ons stayed in my cart even with third-party payment apps, so he added it to a duplicate copy of my theme and told me to check it out before publishing. It worked! So quick to resolve an issue with little back and forth! Thank you!!
Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!
Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)