SC Product Options

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I noticed that my site began showing the hidden options for our Bold app in our search bar. I reached out to Bold and Dylan immediately responded and took care of the issue and when he wasn't sure on the final fix he escalated the issue to the next level and they promptly fixed the issue. The site is working and the app is working and all is good. Thank you Dylan and Bold for a great team and a great app!

Nir was very helpful and solved the issues I was having! Nir explained everything and made it super simple to use!

Bold has such an awesome team. I'll always pick a BOLD app over another app if BOLD offers it. They are outstanding and a big part of our e-commerce success. Shout out to MC Guénette for making our site menu look amazing!

I am absolutely thrilled with this app!!! The majority of items in my shop have a variety of options, so this was the exact thing that I needed to get my shop organized! Many items in my shop also have options that affect the price depending on what the customer chooses, so that is one of the main things that sold me on this app and I love it! I also love that you can set certain options, or all options, to 'Required' so that the customer HAS to choose before they can add it to their cart. This really streamlines things so that I'm not having to track down customers after their purchase to confirm which accent bead they wanted on a necklace, for example. It took just a little bit of time to get it set up, but I have a very large inventory of items to apply several options to. Now that everything has been up and running for several days, I truly couldn't be happier! It has streamlined everything and my customers are enjoying how simple it is to pick their options. Great job with this app!!

This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!

This app is a great solution if you are offering custom products or items with a lot of custom options. Highly recommended!

All of my products have at least one custom option, so this app is essential to my store. It's easy to set up - a key benefit for a beginner like me. Plus, it looks terrific with my theme. Started with the basic plan but hope to upgrade in the future.

Super awesome App, thanks guys!

Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly.
They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.