Reviews (2,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to handle complex product customizations, crucial for stores with customizable items. It supports various options and uses conditional logic to show only relevant choices, keeping product pages tidy. The support team is praised for their responsiveness and custom coding help. Despite an initial learning curve, the interface is user-friendly, and the dedicated customer service through multiple channels enhances the shopping experience and aids business growth.
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Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve)
Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however.
Their custom builder application is what i might look to in the future. Good job.
Be warned, this app promises to be all that. You really require an additional $500-$700 of capital available to spend with the 3rd party developer to make this app truly shine. The folks at Bold say they know how to tweak it but everything costs money with them.
I have used the app for years and it works really well for my store's needs. I recently had some order details not come through, used the online chat and spoke with Jeff who discovered the issue quickly and then fixed it for me. The problem was the Shop Pay checkout that Shopify added. Great experience overall with this app.
Hey there, thank you so much for the review! We're really happy to hear that Rajni was able to answer all of your questions - please let us know if you have any others! We also hope you love the features offered on our Premium plan, such as letting customers edit their options in-cart.
We're elated to hear that your experience with us has been so positive, and look forward to continuing to work with you. Also I have to say, those 'Chillaxin' sweatpants look so cozy!
Hey guys, big thanks you to Holly and Derek for helping getting this app coded on our site. First class service from you guys. Early days for me as I'm new to Shopify but really excited by what this app can do and looking forward to getting my teeth into it.
Nir was very helpful and clear when explaining how to fix the problem I had. He was quick to solve it and kind!
Excellent - has saved us countless amounts of upload time
thanks
Fantastic app! Makes it so easy to setup all of my custom box mod options. Nothing else is comparable!
Very helpful and responsive. We love all of their products so far! Looking forward to using more in the future.
We get calls and chats weekly about the product options not showing up for our customers. Contacted them with screenshot (specific browsers), but they said that their team didn't see it, so couldn't help. I find it hard to believe we are the only company seeing this issue. And I wonder how many customers actually don't contact us about the issue and just give up. I will have to look for another provide such as Hulk Product Options.
We use Bold Product Options and Bold Recurring Orders together - Nir and Ashley helped complete the set up - we Love Bold Apps - they are helping our business grow!